Service Inquiries

For inquiries and requests on starting/stopping gas service, gas bills, gas appliance purchasing/servicing, we recommend that you contact us by telephone through a Japanese-speaking person. Please refer to the Japanese homepage for telephone numbers of our customer centers. You may also choose to fill out the inquiry form shown below. Although we will make our best efforts to respond to your queries, it may take some time to do so. Also, we may not be able to respond to some queries. Attachments to the queries are not accepted.

*Required fields

  • Please fill in "Postal address" field
  • Please fill in "Your name" field
  • Please fill in "Your e-mail address" field
  • Please fill in "Your e-mail address Enter again" field
  • Please fill in "Inquiry" field
  • Enter the same e-mail address.
Postal address *
Your name *
Your e-mail address *
Enter again *
Title of inquiry
Inquiry *