Materiality (1/3)

  • Review of Important Aspects of CSR (materiality)
  • Materiality Review Cycle
  • Advise on Effective Function of Materiality

Review of Important Aspects of CSR (materiality) and Setting of New KPIs

The Daigas Group newly identified important aspects of CSR (materiality) in FY2018, and began PDCA management in FY2019. In identifying the new materiality, the Group evaluated the progress of activities related to previous materiality identified in FY2014 (FY2015-2017) with reference to the opinions of external experts. In addition, based on changes in the business environment and social trends related to sustainability, we referred to the procedures shown in the GRI Standard, which is the latest version of the GRI Guidelines. Based on the identified materiality, we will introduce main KPIs and conduct the PDCA cycle. We will report on its progress on a yearly basis.

New Materiality Analysis Map

Based on the 33 seemingly important items set under the GRI Standard, we have tried to link them in accordance with their importance, judged from the viewpoints of both ourselves and stakeholders, as shown in the chart below. The upper right portion of the chart lists aspects recognized as important both by our company and stakeholders, which we call “materiality.”

Two items - “training and education” and “diversity and equal opportunity” - were newly added to the previous materiality (FY2015-FY2018). On the other hand, three items were deleted from the previous materiality or modified in line with a change in specifications in the fourth edition of the GRI Guideline (G4). The three items are “Product and Service Labeling,” “Effluents and Waste” and “Grievance Mechanisms.” (For further information, see “Revision of Materiality,” shown at the bottom of the page.)

New Materiality Analysis Map
  • * The GRI Standard consists of the 100 Series, a common standard, and three item-by-item standards - the 200 Series (economic items), 300 Series (environmental items) and 400 Series (social items). The items recognized by our company as materiality, listed above under “1,” were chosen from among the 33 items covered by the item-by-item standards.

New Materiality, Key Performance Indicators (KPIs) and Goals and Results from FY2019 Onward

CSR
Charter
Materiality Indicators
(changed point)
Goal from
FY2019 onward
Achievement of
FY2019
2020 results
Customer Health
and Safety
Percentage of city gas for which health and safety impacts are assessed for improvement against total city gas provided by Osaka Gas 100% 100% 100%
Energy
/ Emissions
Boundary expanded

Contribution to reduction in CO2 emissions
Reduction of
7 million tons
(FY2021 goal)
Total reduction of
1.67 million tons
Total reduction of
3.34 million tons
Local
Communities
Percentage of operations with implemented local community engagement, impact assessments and development programs 100% 100% 100%
Customer
Privacy
Total number of substantiated complaints regarding breaches of customer privacy Assessment of management situation Took measures to
prevent recurrence of
mishandling of
information
No reasonable complaints were filed against the Daigas Group for breaches of customer privacy.
Training and Education
Newly added item

Average hours of training per year per employee
Development of human resources, improvement of work environment

∙ Average hours of training per employee: 25.1

∙ e-Learning (safety, information security, environment) program*
No. of participants: 5,029 / course
No. of hours: 3.67 hours / person

* Partly includes temporary employees and part-time workers

∙ Average hours of training per employee: 25.3

∙ e-learning (safety, information security, environment) program*
No. of participants: 5,324 / course
No. of hours: 3.17 hours / person

* Partly includes temporary employees and part-time workers

Diversity and Equal Opportunity
Newly added item

Percentage breakdown of employees and executives by gender and age
Promotion of diversity

∙ Percentage of women among personnel hired for career-track positions in April 2019: 28.3%

∙ Percentage of women in management positions*: 3.5% (as of April 1, 2019)

* Positions of manager or higher

∙ Percentage of women among personnel hired for career-track positions in April 2020: 26.8%

∙ Percentage of women in management positions*: 5.2% (as of April 1, 2020)

* Positions of manager or higher
Common Themes Supplier Assessment
(Impact on the environment and society, human rights and labor practices)
Boundary expanded

Percentage of new suppliers that have been selected using criteria regarding environment, social impact, human rights and labor practice
100% 100% 100%
Economic Performance
Content changed

Financial impacts, risks and opportunities due to climate change
Recognition of risks and opportunities Recognition of risks and opportunities Recognition of risks and opportunities

FY2018 Materiality Revisions (FY2019 Indicators)

Items continuously recognized as materiality Reasons
Customer Health and Safety Ensuring customers' health and safety is the responsibility of a company whose fulfillment must be given top priority in its business activities. We believe that it is necessary for us to continue making efforts on this item so as to curb social impacts in the event of an accident or disaster to the minimum level.
Energy / Emissions We believe addressing the reduction of greenhouse gas emissions is an extremely important mission for us. The Daigas Group's Long-Term Management Vision 2030 lists CO2 reduction goals to be achieved by that year.
Local Communities To ensure sustainable business operations, dialogue with local communities and regional development in collaboration with them are essential. We believe it is important grasp our operations' impact on local communities, step up information disclosure and deepen communication with them.
Customer Privacy We recognize the importance of protecting customer information. To maintain the trust of stakeholders, we believe it is necessary to take appropriate response actions continuously.
Supplier Assessment
(Impact on the environment and society, human rights and labor practices)
We believe that we can build a relationship of mutual trust with stakeholders by curbing social impacts from value-chain operations to the minimum level and fulfill our social responsibility in cooperation with suppliers - our important partners.
Economic Performance We believe that grasping risks and opportunities of climate change and disclosing relevant information to stakeholders will lead to sustainable development of local communities and the Daigas Group.
Newly added items Reasons
Training and Education We believe that developing human and intellectual capital is a source of value creation. The Daigas Group's Long-Term Management Vision 2030 lists the promotion of work style reform and development of human resources as important goals to be attained by that year.
Diversity and Equal Opportunity As a way of expanding our business fields, we will strive to build a sound business environment in which all people are given opportunities to play important roles in society, in pursuit of promoting a work style that leads to higher productivity and of striking a work-life balance.
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