CSR Indicator

Management Approach

Fundamental concept

The Daigas Group is working to become a company that promotes the growth of its employees through work by employing a personnel management system that promotes an environment in which individuality and initiative are respected and diverse talent is cultivated.

The Daigas Group would like to be a company at which employees can find not just employment but also personal growth through their work. To that end, we have introduced career-course-specific human resources systems designed to respect and put to full use the individuality and autonomy of employees, and we have been conducting a wide range of training. We have also formulated the Daigas Group Diversity Promotion Policy to ensure that a diverse range of people can play active roles at the Daigas Group. Convinced that ensuring employees’ safety and maintaining/improving their physical and mental well-being are keys to all our operations, we are also undertaking efforts to prevent work accidents and to promote fitness.

Employee Attitude Survey: job satisfaction and attachment to the company

Osaka Gas periodically conducts “Employee Attitude Survey” to understand how employees are satisfied with their job, workplace environment, superiors, company systems, and so on. Employees are asked to rate their satisfaction level on a five-point scale for categories including job satisfaction, attachment to the company, etc., and to leave an open comment.

Targets and results

The goal of the “Employee Attitude Survey,” conducted every two or three years, is to confirm changes over time in employee attitudes and the progress made in adopting/implementing the human resources systems. The results of the latest survey, conducted in FY2019, on the CSR Indices of job satisfaction / attachment to company and degree of satisfaction with human resources systems, are shown below.

Targets Results
Job satisfaction and attachment to the company Maintain sufficient levels Maintained sufficient levels
(3.86 against scale of 5 for job satisfaction and 4.25 of scale of 5 for attachment to the company)

Actions taken

“Employee Attitude Survey”

The Employee Attitude Survey is carried out to understand how satisfied Osaka Gas employees are with their jobs, workplace environment, superiors, and human resources system, as well as to gauge their understanding of the corporate principles and long-term management vision in today’s rapidly changing business environment. Employees are asked to rate their satisfaction level on a five-point scale for categories including job satisfaction, attachment to the company, etc., and to leave an open comment. We consider these survey results as a source of business growth, and will use them to implement better measures to promote a workplace culture where employees can take on challenging work.

■Change in Results of "Employee Opinion Survey" over Time
  FY2008 FY2010 FY2013 FY2015 FY2019
No. of respondents (response rate)     5,984
(85.2%)
5,897
(86.2%)
5,118
(88.2%)
Attachment to the company 4.07 4.36 4.38 4.38 4.25
Job satisfaction 3.74 3.80 3.89 3.85 3.86
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