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CSR Charter ⅢBeing a Good Corporate Citizen Contributing to Society

Activities for Promoting Communication with Society

Aspects Determined as Materiality

  • Local Communities

Principle and Outline

The Daigas Group operates in a business that is rooted in communities, and we could not succeed in our business in the absence of good relations with local residents. To help local residents better understand our business, we are pro-actively disclosing information and increasing the transparency of our company operations, as well as communicating with the general public.

We are also helping to foster the next generation by utilizing the resources that the Group has garnered in its business activities to offer education on energy, the environment, food, fire and disaster prevention.

Communication on the Environment and Food

Energy and environment education

“Rethinking Lifestyles to Make Them More Earth-friendly” class

“Rethinking Lifestyles to Make Them More
Earth-friendly” class

Osaka Gas employees and alumni traveled to elementary, junior and senior high schools to teach lessons on energy and the environment in order to help children think about and understand increasingly important environmental issues. Osaka Gas instructors tour about 210 schools a year to offer two programs, including Eco Cooking. In FY2109, a total of 856 teaching sessions were held, in which 24,016 elementary school and junior high school students participated.

In addition, Osaka Gas runs the Gas Science Museum (located on the premises of the Senboku LNG Terminal) where visitors can learn about energy and the environment.

“Energy and Environment Education” Total Track Record

“Energy and Environment Education” Total Track Record

Fire Education and Disaster Response Education

Left: Upper elementary school teaching materials(A4, 40 pages, full color)Right: Teacher handbook (with worksheets, A4, 40 pages, full color)
Left: Upper elementary school teaching materials(A4, 40 pages, full color)Right: Teacher handbook (with worksheets, A4, 40 pages, full color)

Left: Upper elementary school teaching materials
(A4, 40 pages, full color)
Right: Teacher handbook
(with worksheets, A4, 40 pages, full color)

Teaching 'Lessons in Disaster Response'

Teaching “Lessons in Disaster Response”

The Daigas group has developed two fire education programs for children—one workshop-style and one classroom-style. The aims are to teach children how to start and manage a fire safely, and how to cook with flame. By giving children the chance to learn about fire and become familiar with it physically, they will be enriched and develop greater hardiness.

In response to the increased need for disaster response education following the Tohoku earthquake and tsunami of 2011, we created an original pamphlet for upper elementary school on the theme of disaster response—Lessons in Disaster Response—that we distribute to local elementary schools. A revised version was issued in March 2017.
The text teaches children about natural disasters in Japan. While studying it, children take a workshop designed to impart useful knowledge about the changes that take place in people’s lives when a disaster strikes. The text also contains a checklist of items to prepare and things to do at home to prepare for emergency. Over a period of five years, the text has been used widely—at junior high schools, high schools, and universities, as well as by local governments and local residents’ associations. Over 120,000 pamphlets in total have been distributed.

Also, in conjunction with Sankei Shimbun Co., Ltd. and Sekisui House, Ltd., we set up the Disaster Response Kids’ Education Support Project, which won a Japan Resilience Award (Award for Excellence) in 2019. The initiative was conducted for two years, and offered a disaster response and disaster mitigation experiential learning program for parents and children. It was run by an executive committee organized by three companies, aiming to communicate the experience of an earthquake to the next generation.

Food Education

Elementary school visiting class on how to make soup stock
Elementary school visiting class on how to make soup stock
Elementary school visiting class on how to make soup stock

Elementary school visiting class
on how to make soup stock

The Daigas Group also engages in food education. We hold food education seminars and workshops for schools and childcare providers, and produce and distribute The Food Education Book, a teaching text for elementary schools (240,000 booklets distributed since 2008). We have developed a Japanese Soup Stock Workshop for teaching Kansai-area cooking flavor/culture, as well as a wide range of cooking workshops in collaboration with local universities and governments on the themes of local production for local consumption and food and health. We also hold a contest for the Kinki region based on the National Parent-Child Cooking Contest.

The Japanese Soup Stock Workshop was first held in FY2018 as a new area-based, workshop-style traveling program to pass on a rich food culture to the next generation that helps teach children about healthy eating in light of both deteriorating eating habits and the fact that washoku, traditional Japanese cuisine, has been added to UNESCO’s Intangible Cultural Heritage list. These workshops provide an opportunity for local university students who work with us to gain experience in providing food education and cooking, while helping to further develop activities that connect to local communities, such as through the hosting of cooking classes in collaboration with local governments and various groups to promote local production for local consumption. Started in FY2018, 17,330 people have attended 534 workshops as of March 31, 2019.
We plan to continue hosting such food education activities together with local communities as an ongoing initiative.

“Japanese Soup Stock Workshop” Food Education Program Wins the 2018 MEXT Enterprise Award for Promoting Experiential Activities for Youth, Jury Honorable Mention

Osaka Gas’s food education experiential program “Japanese Soup Stock Workshop” has received Jury Honorable Mention in the category of Promoting Experiential Activities for Youth, an award given to enterprises by Japan’s Ministry of Education, Culture, Sports, Science and Technology. MEXT presents this award in recognition of youth-oriented experiential activities offered by companies as part of initiatives related to corporate social responsibility (CSR) or activities carried out to benefit society. It is the first time for a gas company to receive this award. The Japanese Soup Stock Workshop was given primarily at elementary schools. In FY2018 it was held 191 times and was attended by 5,643 people; in FY2019, it was held 343 times and had 11,687 participants.

Participation in Society

Direct exchange of opinions between representatives of consumer groups and management

In order to use the views of as many people as possible to improve business and operations, Osaka Gas creates opportunities to gather the opinions of people, such as members of consumer groups.

Once a year, there is a direct exchange of opinions between Osaka Gas’s management and the representatives of the Kansai Consumer’s Association Liaison Commission, an organization of local consumer groups throughout the Kansai region. This exchange has been taking place for over 30 years, beginning in 1986. In FY2019, the region was hit by the Northern Osaka Prefecture Earthquake and problems caused by abnormal weather, so we explained the measures that Osaka Gas takes to ensure safety and security in the supply of gas, emphasizing the high priority given to safety as the cornerstone of our operations. We also received positive feedback on our renewable energy business plans.

We regularly hold briefings and study sessions to promote better understanding among consumer groups and consumer centers regarding the systems and mechanisms that have been established in line with energy market liberalization, along with our efforts to promote gas safety.

In November 2018, for example, the Pipeline Business Unit toured a skills contest for Osaka Gas service personnel, intended to enhance emergency inspection skills needed to carry out emergency repairs or construction when a gas line has broken. The event was instrumental in deepening consumers’ understanding of efforts being made by the Daigas Group to improve safety.

We will also continue to undertake public relations activities as part of our efforts to promote consumer-oriented business operations.

Participation in Business/Industry Groups

Osaka Gas has joined the following business/industry groups as a member to work with other companies in improving and solving social issues and problems.

Membership of professional institutions
  • Osaka Chamber of Commerce and Industry (Hiroshi Ozaki, Chairman of Osaka Gas, has been serving as the President of the Osaka Chamber of Commerce and Industry since December 2015)
  • Kansai Economic Federation
  • Kansai Association of Corporate Executives
  • Japan Business Federation
  • Japan Gas Association
  • International Gas Union

CSR of Daigas Group

President's Commitment
Management and CSR of the Daigas Group
Policies on CSR
Special Feature
The Daigas Group addresses social issues with its human resources and technical expertise
Corporate Governance
Stakeholder Engagement
Value Chain of the Daigas Group
Actions on Materiality
CSR Charter Ⅰ
Creating Value for Customers
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
CSR Charter Ⅴ
Management Policy for Human Growth
ESG Data
Reporting

President's Commitment
Management and CSR of the Daigas Group
Corporate Principles and CSR Charter
Daigas Group Code of Conduct
Global Compact and ISO 26000
Long-Term Management Vision 2030
Medium-Term Management Plan 2020
CSR Integrated into
Management Strategy
Policies on CSR
Special Feature The Daigas Group addresses social issues with its
human resources and technical expertise
Reducing greenhouse gas emissions
through efficient use of natural gas and expansion of renewable energy
Constructing resilient infrastructure for disaster-resistant urban development
Promoting the evolution of ICT/IoT
services to solve customer problems
Corporate Governance
Corporate Governance
Risk Management
CSR Management
Stakeholder Engagement
Dialogue and Cooperation with Stakeholders
Response to Stakeholders' Voices
Value Chain of the Daigas Group
Enhancement of CSR in Our Value Chain
Social Impact of Business Activities in Our Energy Value Chain and Efforts to Reduce Such Impact
CSR Efforts Throughout Supply Chain
Electricity and Gas Industry Reform
Actions on Materiality
Materiality
Customer Health and Safety
Energy / Emissions
Local Communities
Customer Privacy
Supplier Assessment
Training and Education
Diversity and Equal Opportunity
Economic Performance
CSR Charter Ⅰ
Creating Value for Customers
Index
CSR Indicator
Safety and Security 1: Procurement Stage
Safety and Security 2: Processing Stage
Safety and Security 3: Distribution Stage
Safety and Security 4: Consumption Stage
Incorporating Customer Opinions
Proposing New Value
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
Index
CSR Indicator
Environmental Management
Environmental Management:
Indicators, Targets and Results
Actions for Climate Change:
Recognition of and Action on Risks and Opportunities
Actions for Climate Change: Method to Evaluate Effects of CO2 Emissions Reduction
Actions for Climate Change: Working to Reduce CO2 Emissions in Business Activities
Actions for Climate Change: Working to Reduce CO2 Emissions at Customer Sites
Efforts in Resource Recycling
Conserving Biodiversity
Developing Environmental Technologies
Addressing Environmental Risk
Green Purchasing and Green Distribution
Environmental Communication
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
Index
CSR Indicator
Social Contribution Activities
Corporate Volunteering Activities under the “Small Light Campaign”
Activities for Promoting Communication with Society
Activities at Osaka Gas' Foundations
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
Index
CSR Indicator
Compliance Promotion Efforts
Action on Human Rights
Efforts for Protection of Personal Information
Information Security
Consultations and Reports from Partner Companies
CSR Charter Ⅴ
Management Policy for Human Growth
Index
CSR Indicator
Employment
Acceptance of Diversity
Balancing Work and Family
Human Resource Development and Rewards
Communication Between Employees and Company
Improving Occupational Health and Safety
ESG Data
Environmental Performance Data
Social Data
Governance Data
Reporting
CSR Report Policy
Commendation from the Outside
Third-Party Review / Third-Party Verification
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