Social Impact of Business Activities in Our Energy Value Chain and Efforts to Reduce Such Impact

Social Impact of Business Activities in Our Energy Value Chain and Efforts to Reduce Such Impact

The Daigas Group procures natural gas, which is an environmentally-friendly and stable energy source, from overseas suppliers, and provides gas to about 5,345,000 customers and electricity to about 1,322,000 customers, both mainly in the Kansai Region. The Group ensures the safety of customers and gives them peace of mind by procuring natural gas in a stable manner and building a solid security and accident-prevention system.

Identified Important Aspects and Its KPIs to Be Pursued Through Value-Chain

The Daigas Group has identified material aspects of its business and KPIs to be pursued as part of its efforts to grasp and manage the possible effects of its business activities on the environment and society, with a view toward creating a sustainable society. To visualize its CSR activities in line with each CSR Charter, the Group sets CSR Indicators and implements relevant measures.

GRI Standard Items Corresponding to Materiality Indicators
  • 416 Customer Health and Safety
  • 302305 Energy / Emissions
  • 413 Local Communities
  • 418 Customer Privacy
  • 308414 Supplier Assessment
  • 201 Economic Performance
  • 404 Training and Education
  • 405 Diversity and Equal Opportunity
CSR Indicators under each Daigas Group CSR Charter
  • CSR Charter Ⅰ: Customer Satisfaction Survey
  • CSR Charter Ⅱ: Environmental Management Efficiency
  • CSR Charter Ⅲ: Communication events / Social contribution activities
  • CSR Charter Ⅳ: Scores on compliance awareness / Percentage of employees receiving the compliance training
  • CSR Charter Ⅴ: Employee Attitude Survey

(As of March 31, 2020)

 
LNG Value Chain
Electricity Value Chain
drilling

In recent years, expectations are turning more toward natural gas. Under these circumstances, Osaka Gas has been working to diversify the sources from which natural gas is procured. The Company has also been participating in gas field development. By doing so, we are striving to establish a system to procure LNG at reasonable prices and in a stable manner.

9 countries Forming long-term contracts with Osaka Gas
Major Issues to be Tackled
Global environment

・Emissions of greenhouse gases (GHG) associated with
energy consumption involved in drilling of gas resources

・Environmental nuisance and troubles caused during drilling of gas resources

・Impact on biodiversity in neighborhoods

・Recognizing the risks and opportunities of climate change

Business partners

・Safety, sanitary conditions and human rights of workers employed by gas supplie

transportation

The Daigas Group efficiently operates LNG tankers it owns and those owned by other companies with the aim of ensuring safer and steady LNG transportation.

Approx. 8,481thousand tons/year(iImported LNG for city gas, power generation and wholesale trade)
Major Issues to be Tackled
Global environment

・Emissions of GHG associated with energy consumption involved in operations of LNG tankers

・Environmental problems caused during operations of LNG tankers

・Impact of ballast water used by LNG tankers on biodiversity

・Recognizing the risks and opportunities of climate change

Business partners

・Safety, sanitary conditions and human rights of crewmen working at LNG tankers

Electricity generation/Processing

LNG terminals are a vital component of the LNG business. Osaka Gas has established a robust LNG processing system to secure stable supply of city gas to its customers.

2 locations Number of LNG terminals

Daigas Group engages in the electricity generation business using various power sources it owns, including thermal power generations, gas cogeneration systems and renewable energy sources. The Group makes efforts to ensure stable and safe electricity generation.

Approx. 2,035thousand kW* Power generation capacity owned by the Daigas Group is included but plants not yet in operation are excluded.
Major Issues to be Tackled
Global environment

・Emissions of GHG associated with energy consumptionand power generationat LNG terminals and electric power plants

・Recognizing the risks and opportunities of climate change

Local communities
Customers

・Safety in the neighborhoods of LNG terminals and power plants

・Production- and power generation-related problems caused by natural disasters

Employees
Business partners

・Safety, sanitary conditions and human rights of employees working at the sites

Employees

・Worker Training/Education and Improving the Work Environment

・Diversity Promotion

electricity transmission(via the grid own by the power company)/supply

To ensure stable city gas supply, Osaka Gas has been renovating processing facilities and building gas pipeline networks in accordance with meticulous plans. We have established a solid system in order that we can exercise safety and security measures 24 hours a day, 365 days a year in response to any emergency.

Approx. 63thousand kmTotal length of gas pipelines extended

The Group provides electricity to its customers, using power transmission and distribution networks operated by Kansai Transmission and Distribution, Inc. or other companies, which means that the service quality and reliability will remain the same as before. The Daigas Group has established a solid electricity supply system whereby power supply will not be suspended even if problems occur at power plants operated by the Group.

Major Issues to be Tackled
Global environment

Excavated soil discharged during the laying of gas pipes

・Recognizing the risks and opportunities of climate change

Local communities
Customers

・Supply problems caused by natural disasters

Employees
Business partners

・Safety, sanitary conditions and human rights of employees laying gas pipes

Employees

・Worker Training/Education and Improving the Work Environment

・Diversity Promotion

sales and consumption

Osaka Gas is committed to promoting further energy saving by its gas appliances. Osaka Gas is also dedicated to reducing CO2 emissions and saving energy by providing highly efficient air-conditioning systems and cogeneration systems to its business and industrial customers.

Approx. 5,345thousand customers Number of customers receiving gas from Osaka Gas

Daigas Group currently provides electricity to customers in the six prefectures of the Kansai region, and Fukui, Mie and Gifu prefectures in central Japan.

Approx. 1,322thousand customers Number of customers receiving low-voltage electricity
Major Issues to be Tackled
Global environment
Customers

・GHG emissions accompanying gas consumption at customers

・Recognizing the risks and opportunities of climate change

Customers

・Accidents at customer's sites due to usage of gas equipment without safety mechanisms

・Provision of appropriate information regarding products, services and rates

・Protection of personal information of customers

Local communities

・Contribution to local communities via educational support

Employees
Business partners

・Safety, sanitary conditions and
human rights of employees working
at sites

Employees

・Worker Training/Education and Improving the Work Environment

・Diversity Promotion

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