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Your bill is due on the 30th day from the day after the gas charge is determined from the reading of your meter.
*If the 30th day is a holiday, the following business day will be the due date.
*Holidays include: Sunday, any day specified by the Cabinet Order as prescribed in Article 15, Paragraph 1 of the Banking Act, January 4, May 1, and December 29 & 30.
If the bill is not paid by the Due Date, daily interest of 0.0274% will be added onto your bill amount. You will be exempted from paying the interest if you pay your bill in the 10 day period after the due date. If you fail to pay your bill by the 10th day from the due date, you will be charged the accumulated interest.
If your service has been disconnected, please contact us via Residential Customer Form with a check in the "Restarting Service" box, and you will be contacted by us either via email or phone.