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Inspection

Safety inspections are conducted every 4 years to ensure you have a safe and stable gas supply.

Inspection

Osaka Gas is committed to ensuring safety in gas use for you and your family. Every 4 years, we send a certified inspector to your home to check gas equipment for leakage and gas water heaters for ventilation defects.

Inspection Process

Inspection Process

Inspection Notice

Inspection Notice

We will notify you by mail about the upcoming inspection date and time window.We ask that you are present for the inspection, so that we can check the gas equipment installed inside your residence.

This is your scheduled inspection date and time.
Please be at your residence during this time.

If you wish to reschedule the date and time for visit, please follow How to Reschedule Inspection Date.

Revisit Date Notice

Revisit Date Notice

If you are absent from home on our visit, we will leave the notice of our revisit date. If you wish to reschedule, please follow How to Reschedule Inspection Date.

(1) ご使用番号 : Your User Number (2) サブ番号 : Your Sub Number (3) メーター番号 : Your Meter Number

This is your new scheduled inspection date and time.
Please be at your residence during this time.

How to Reschedule Inspection Date

Please follow the instruction below to change the date and time of inspection by using this page (in Japanese only).

1Provide Customer Information

Provide Customer Information

In the first page, fill out the three text boxes with the following information and click “次へ進む (Go to the next page)”.

(1) Your User Number (2) Your Sub Number (3) Your Meter Number

2Select New Date and Time and Provide Contact Information

Select New Date and Time and Provide Contact Information

In the second page, select the new date and time for visit and fill out the three text boxes with the following information and click “確認画面へ進む (Go to the confirmation page)”.

(4) Your Name (5) Your E-mail Address (6) Your Phone Number

3Confirm Provided Information

Confirm Provided Information

In the third page, confirm the information provided in the second page and enter the same email as before and click “同意して申込む (Agree Our Privacy Policy and send the request)”.

(5) Your E-mail Address

4Complete Rescheduling

Complete Rescheduling

In the last page, your request is submitted, and you will be contacted by us via e-mail.

Inspection Result

Inspection Result

Gas Safety Guide

After inspection, you will receive the results along with Gas Safety Guide.

Inspector

Inspector

Osaka Gas sends an inspector, who is a member of Osaka Gas Customer Relations and licensed by Osaka Gas.

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