Go to the contents of this page.


Search by Purpose CSR Content Menu

Reporting Guidelines

Global Reporting Initiative (GRI) Index

This report referred to Sustainability Reporting Guidelines (G4) of the Grobal Reporting Initiative(GRI).

Required General Standard Disclosures

Required General Standard Disclosures

Strategy and Analysis

Items Topics Links
G4-1 Provide a statement from the most senior decision-maker of the organization (such as CEO, chair, or equivalent senior position) about the relevance of sustainability to the organization and the organization's strategy for addressing sustainability.
G4-2 Provide a description of key impacts, risks, and opportunities.

Organizational Profile

Items Topics Links
G4-3 Report the name of the organization. Osaka Gas Co., Ltd.
G4-4 Report the primary brands, products, and services.
  1. Gas: Sale of gas and gas appliances, gas piping work, supply of heat
  2. LPG, electric power and other energies: Sale of LPG, supply of electricity, sale of LNG, gas sale for industrial customers
  3. Overseas energies: Overseas supply of energy, leasing of LNG tankers, development and investment relating to oil and natural gas
  4. Life & business solutions: Development and leasing of real estate properties, information-processing services, sale of fine materials and carbon material products, operations of sport facilities, engineering, leasing of automobiles and equipment
G4-5 Report the location of the organization's headquarters. 4-1-2, Hiranomachi, Chuo-ku, Osaka 541-0046, Japan
G4-6 Report the number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics covered in the report.
  • [Non-Consolidated] 1 country
    [Consolidated] 20 countries
  • Japan
  • Countries where major affiliates operate: Japan, Australia, U.S.A, UK, Thailand, Singapore, Vietnam, SriLanka, India
G4-7 Report the nature of ownership and legal form.
  • Establishment: April 10, 1897
  • Commencement of operations: October 19, 1905
  • Annual Meeting of Shareholders: June (Held on June 29 in 2017)
  • Number of Shares:
    Authorized: 700,000,000
    Issued: 416,680,000
  • Listed stock exchanges and sections: Tokyo Stock Exchange, Nagoya Stock Exchange
  • Number of Shareholders as of March 31, 2017: 115,254
  • Number of Shares per Unit: 100 shares
  • Name of Accounting Auditor: KPMG Azsa LLC
  • Administrator of Shareholders' Register: Sumitomo Mitsui Trust Bank, Limited
G4-8 Report the markets served (including geographic breakdown, sectors served, and types of customers and beneficiaries).
  • Domestic: Gas business, electricity business, energy business
  • Overseas: Energy business (Australia, U.S.A, UK, Singapore, Thai), upstream business (natural gas supply sources: Burnei, Indonesia, Malaysia, Australia, Qatar, Oman, Russia, Papua New Gunia), material solutions business (U.S.A. UK, France, Germany, Switzerland, Sri Lanka, India, China, etc.), water business (UK)
G4-9 Report the scale of the organization
  • Total number of employees
[Non-Consolidated] 5,731(including operating officers, directors and temporary employees, and excluding employees temporarily transferred to affiliated companies)
[Consolidated] 20,762
  • Total number of operations
[Non-Consolidated] 11
  • Net sales (for private sector organizations) or net revenues (for public sector organizations)
Operating Revenues
[Non-Consolidated] 906,854 million yen [Consolidated] 1,183,846 million yen
  • Total capitalization broken down in terms of debt and equity (for private sector organizations)
Debt, Net Assets
[Non-Consolidated] 673,075 million yen, 735,881 million yen [Consolidated] 894,706 million yen, 991,870 million yen
  • Quantity of products or services provided
[Gas Business]
Gas sales by Volume 8,662 million m³ [Group Bisiness]
  • Gross Assets
Gross Assets
[Non-Consolidated] 1,408,956 million yen [Consolidated] 1,886,577 million yen
  • Beneficial ownership (including identity and percentage of ownership of largest shareholders)
Principal Shareholders: Name, Number of shares held (1,000 shares), Shareholding ratio (%)
  • The Master Trust Bank of Japan, Ltd. (trust account), 99,618, 4.78
  • Nippon Life Insurance Company, 96,212, 4.62
  • Japan Trustee Services Bank, Ltd. (trust account), 90,328, 4.34
  • The Bank of Tokyo-Mitsubishi UFJ, Ltd., 69,929, 3.36
  • Resona Bank, Limited, 52,777, 2.53
  • Japan Trustee Services Bank, Ltd. (trust account 5), 35,652, 1.71
  • STATE STREET BANK WEST CLIENT-TREATY 505234, 32,808, 1.57
  • Japan Trustee Services Bank, Ltd. (trust account 9), 30,537, 1.47
  • Aioi Nissay Dowa Insurance Co., Ltd., 29,865, 1.43
  • Meiji Yasuda Life Insurance Company, 29,191, 1.40
  • Breakdowns by country or region of the following:
Japan
Operating Revenues
[Osaka Gas] 906,854 million yen Profit
[Osaka Gas] 55,345 million yen Operating Expense
[Osaka Gas] 851,509 million yen
- Sales and revenues by countries or regions that make up 5% or more of total revenues
- Costs by countries or regions that make up 5% or more of total costs
- Employees
  • Japan 13,375
  • Asia 1,270 (Japan is excluded)
  • Oceania 24
  • Europe 217
  • North America 144
G4-10 a. Report the total number of employees by employment contract and gender.
b. Report the total number of permanent employees by employment type and gender.
c. Report the total workforce by employees and supervised workers and by gender.
d. Report the total workforce by region and gender.
e. Report whether a substantial portion of the organization's work is performed by workers who are legally recognized as self-employed, or by individuals other than employees or supervised workers, including employees and supervised employees of contractors.
f. Report any significant variations in employment numbers (such as seasonal variations in employment in the tourism or agricultural industries).
G4-11 Report the percentage of total employees covered by collective bargaining agreements.
G4-12 Describe the organization's supply chain
  • Sequence of activities or parties that provides products and services to the organization
  • Total number of suppliers engaged by the organization and estimated number of suppliers in the supply chain
  • Location of suppliers by country or region
  • Types of suppliers (such as contractors, brokers, wholesalers, licensees). See the definition of supplier for examples of suppliers
  • Estimated monetary value of payments made to suppliers
  • Sector-specific characteristics of the supply chain (such as labor intensive)
Gas Feedstocks
  • LNG purchase volume in FY2017: 8,915 thousand ton
  • Countries where Osaka Gas has long-term supply contracts: Brunei, Indonesia, Australia, Malaysia, Qatar, Oman, Russia, Papua New Guinea, Portfolio with Shell Eastern Trading
G4-13 Report any significant changes during the reporting period regarding the organization's size, structure, ownership, or its supply chain, including:
  • Changes in the location of, or changes in, operations, including facility openings, closings, and expansions
  • Changes in the share capital structure and other capital formation, maintenance, and alteration operations (for private sector organizations)
  • Changes in the location of suppliers, the structure of the supply chain, or in relationships with suppliers, including selection and termination
G4-14 Report whether and how the precautionary approach or principle is addressed by the organization.
G4-15 List externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses.
  • Participating in UN Global Compact
  • Participating in Women's Empowerment Principles
  • Implement of “Osaka Gas Group Code of Conduct” based on the Universal Declaration of Human Rights, the Constitution of Japan and other relevant laws and regulations
  • Involve in establishment of GHG Protocol and other proposals as a member of the World Business Council for Sustainable Development
  • Reporting conforming to the GHG Protocol
  • Response to CDP
  • Certification acquisition of ISO 9001 (stable and secure supply of gas and response in case of accidents and disasters, gas facilities installation works, and gas equipment) and ISO 14001
  • Upholding the Charter of Corporate Code by Nippon Keidanren
  • Participating in Keidanren Committee on Nature Conservation
  • Participated in the Experimental Nationally-Integrated Market for Emissions Trading by METI
  • Participating in the Japan Business Initiative for Biodiversity
G4-16 List memberships of associations (such as industry associations) and national or international advocacy organizations in which the organization:
  • Holds a position on the governance body
  • Participates in projects or committees
  • Provides substantive funding beyond routine membership dues
  • Views membership as strategic
[Membership of professional institutions]
  • the World Business Council for Sustainable Development
  • UN Global Compact
  • Osaka Chamber of Commerce and Industry
  • Kansai Economic Federation
  • Kansai Association of Corporate Executives
  • Japan Business Federation
  • Japan Gas Association etc.

Identified Material Aspects and Boundaries

Items Topics Links
G4-17 a. List all entities included in the organization's consolidated financial statements or equivalent documents.
b. Report whether any entity included in the organization's consolidated financial statements or equivalent documents is not covered by the report. The organization can report on this Standard Disclosure by referencing the information in publicly available consolidated financial statements or equivalent documents.
G4-18 a. Explain the process for defining the report content and the Aspect Boundaries.
b. Explain how the organization has implemented the Reporting Principles for Defining Report Content.
G4-19 List all the material Aspects identified in the process for defining report content.
G4-20 For each material Aspect, report the Aspect Boundary within the organization, as follows:
  • Report whether the Aspect is material within the organization
  • If the Aspect is not material for all entities within the organization (as described in G4-17), select one of the following two approaches and report either:
    -- The list of entities or groups of entities included in G4-17 for which the Aspect is not material or
    -- The list of entities or groups of entities included in G4-17 for which the Aspects is material
  • Report any specific limitation regarding the Aspect Boundary within the organization
G4-21 For each material Aspect, report the Aspect Boundary outside the organization, as follows:
  • Report whether the Aspect is material outside of the organization
  • If the Aspect is material outside of the organization, identify the entities, groups of entities or elements for which the Aspect is material. In addition, describe the geographical location where the Aspect is material for the entities identified
  • Report any specific limitation regarding the Aspect Boundary outside the organization
G4-22 Report the effect of any restatements of information provided in previous reports, and the reasons for such restatements.
G4-23 Report significant changes from previous reporting periods in the Scope and Aspect Boundaries. None

Stakeholder Engagement

Items Topics Links
G4-24 Provide a list of stakeholder groups engaged by the organization.
Examples of stakeholder groups:
  • Civil Society
  • Customers
  • Employees, other workers, and their trade unions
  • Local communities
  • Shareholders, Investors
  • Supplier
[Stakeholder of the Osaka Gas Group]
  • Customers
  • Consumer groups
  • Local communities
  • Educational organizations, students
  • Knowledgeable people
  • Administrative authorities
  • NPOs, NGOs
  • Shareholders, investors
  • Employees
  • Business partners, clients
G4-25 Report the basis for identification and selection of stakeholders with whom to engage.
G4-26 Report the organization's approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group, and an indication of whether any of the engagement was undertaken specifically as part of the report preparation process.
G4-27 Report key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting. Report the stakeholder groups that raised each of the key topics and concerns.

Report Profile

Items Topics Links
G4-28 Reporting period (such as fiscal or calendar year) for information provided. “CSR Report 2017” covers data for FY2017 (from April 1, 2016 to March 31, 2017), while some articles refer to efforts in FY2018.
G4-29 Date of most recent previous report (if any). “CSR Report 2017” was published in August 2017.
Please refer other reports:
G4-30 Reporting cycle (such as annual, biennial). Among above-mentioned reports, Business Report and Corporate Governance Report are published quarterly, while others are published annually.
G4-31 Provide the contact point for questions regarding the report or its contents. CSR & Environment Dept., Osaka Gas Co., Ltd.
4-1-2, Hiranomachi, Chuo-ku, Osaka 541-0046, Japan
G4-32 a. Report the 'in accordance' option the organization has chosen.
b. Report the GRI Content Index for the chosen option (see tables below).
c. Report the reference to the External Assurance Report, if the report has been externally assured. GRI recommends the use of external assurance but it is not a requirement to be 'in accordance' with the Guidelines.
Option of "in accordance": Core
Reference of GRI: External verification:
G4-33 a. Report the organization's policy and current practice with regard to seeking external assurance for the report.
b. If not included in the assurance report accompanying the sustainability report, report the scope and basis of any external assurance provided.
c. Report the relationship between the organization and the assurance providers.
d. Report whether the highest governance body or senior executives are involved in seeking assurance for the organization's sustainability report.

Governance

Items Topics Links
G4-34 Report the governance structure of the organization, including committees of the highest governance body.
Identify any committees responsible for decision-making on economic, environmental and social impacts.

Ethics and Integrity

Items Topics Links
G4-56 Describe the organization's values, principles, standards and norms of behavior such as codes of conduct and codes of ethics. The Osaka Gas Group, with its highest managerial priority placed on maximizing value for its customers, seeks to create value for all its stakeholders including shareholders, society, and employees through fair and transparent business practices. We believe that the pursuit of "Value Creation Management" results in fulfilling corporate social responsibilities of the group.
In order for the Osaka Gas Group to fulfill its full corporate social responsibilities and to achieve its sustainable development, we hereby set forth the Charter as the guiding principle for the management and the employees of the Group to observe in their conduct of business.
The management of the Osaka Gas Group, its subsidiaries and affiliates, and managers of respective divisions, are determined to implement the spirit of the charter in their business initiatives. Should any infringement of the charter occur, the management acts immediately to identify and resolve problems, and to take strict corrective actions.

Specific Standard Disclosures

Aspect and Indicators printed in bold are aspects and Key Performance Indicators defined as materiality. The indicators with * are received verification of the third party.

Economy

Items Indicators Disclosures on
Management Approach
(DMA)
Links Omissions
Aspect: Economic Performance
G4-EC1 Direct economic value generated and distributed   Securities Report (Japanese version only)
 
G4-EC2 Financial implications and other risks and opportunities for the organization's activities due to climate change   Securities Report P.15 (Japanese version only)  
Environmental Accounting
G4-EC3 Coverage of the organization's defined benefit plan obligations   Securities Report P.71-72 (Japanese version only)  
G4-EC4 Financial assistance received from government      
Aspect: Market Presence
G4-EC5 Ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation   Average salary of Osaka Gas employees: 6,552,107 yen (as of 31 May 2017)
[Reference] The average minimum pay in Kansai area: approx. 6,370 yen/day (Reference: Minimum pay by region in Japan, Ministry of Health, Labour and Welfare)
 
G4-EC6 Proportion of senior management hired from the local community at significant locations of operation   100%  
Aspect: Indirect Economic Impacts
G4-EC7 Development and impact of infrastructure investments and services supported   Activities at Osaka Gas' Foundations  
G4-EC8 Significant indirect economic impacts, including the extent of impacts      
Aspect: Procurement Practices
G4-EC9 Proportion of spending on local suppliers at significant locations of operation      

Aspect and Indicators printed in bold are aspects and Key Performance Indicators defined as materiality. The indicators with * are received verification of the third party.

Environment

Items Indicators Disclosures on
Management Approach
(DMA)
Links Omissions
Aspect: Materials
G4-EN1 Materials used by weight or volume* CSR Charter Ⅱ
CSR Indicator > Management Approach
Environmental Impact of the City Gas Value Chain (Fiscal 2017)  
G4-EN2 Percentage of materials used that are recycled input materials* CSR Charter Ⅱ
CSR Indicator > Management Approach
None (LNG)  
Aspect: Energy
G4-EN3 Energy consumption within the organization* CSR Charter Ⅱ
CSR Indicator > Management Approach
Environmental Impact of the City Gas Value Chain (Fiscal 2017)  
Environmental Performance Data(Energy Consumption)
G4-EN4 Energy consumption outside of the organization* CSR Charter Ⅱ
CSR Indicator > Management Approach
Environmental Impact of the City Gas Value Chain (Fiscal 2017)  
Environmental Performance Data(Gas Sales by Volume)
G4-EN5 Energy intensity* CSR Charter Ⅱ
CSR Indicator > Management Approach
Environmental Impact of the City Gas Value Chain (Fiscal 2017)  
G4-EN6 Reduction of energy consumption* CSR Charter Ⅱ
CSR Indicator > Management Approach
Environmental Performance Data(Energy Consumption)  
G4-EN7 Reductions in energy requirements of products and services* CSR Charter Ⅱ
CSR Indicator > Management Approach
Helping Customers' Efforts for Realizing a Low-Carbon Society  
Efforts Contributing to Realizing a Low-Carbon Society
Environmental Performance(Environmental Impact Reduction (Osaka Gas))
Aspect: Water
G4-EN8 Total water withdrawal by source* CSR Charter Ⅱ
CSR Indicator > Management Approach
Environmental Impact of the City Gas Value Chain (Fiscal 2017)  
Environmental Performance Data(Water Withdrawal and Discharge)
G4-EN9 Water sources significantly affected by withdrawal of water CSR Charter Ⅱ
CSR Indicator > Management Approach
   
G4-EN10 Water sources significantly affected by withdrawal of water CSR Charter Ⅱ
CSR Indicator > Management Approach
   
Aspect: Biodiversity
G4-EN11 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas CSR Charter Ⅱ
CSR Indicator > Management Approach
Consideration in Resources Development and Procurement  
Consideration of Biodiversity in its Greening and Planting Activities in the Osaka Gas Group
G4-EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas CSR Charter Ⅱ
CSR Indicator > Management Approach
Osaka Gas Group Biodiversity Promotion Policy  
Consideration in Resources Development and Procurement
Biodiversity Education for Children
Effective Use of Exterminated Wild Animals as a Food Source
G4-EN13 Habitats protected or restored CSR Charter Ⅱ
CSR Indicator > Management Approach
   
G4-EN14 Total number of iucn red list species and national conservation list species with habitats in areas affected by operations, by level of extinction risk* CSR Charter Ⅱ
CSR Indicator > Management Approach
Consideration of Biodiversity in its Greening and Planting Activities in the Osaka Gas Group  
Aspect: Emissions
G4-EN15 Direct greenhouse gas (ghg) emissions (scope 1)* CSR Charter Ⅱ
CSR Indicator > Management Approach
Environmental Management Indicators  
Environmental Impact of the City Gas Value Chain (Fiscal 2017)
GHG Emissions at Osaka Gas Group
Environmental Performance Data(Atmospheric Emissions)
G4-EN16 Energy indirect greenhouse gas (ghg) emissions (scope 2)* CSR Charter Ⅱ
CSR Indicator > Management Approach
Environmental Management Indicators  
Environmental Impact of the City Gas Value Chain (Fiscal 2017)
GHG Emissions at Osaka Gas Group
Environmental Performance Data(Atmospheric Emissions)
G4-EN17 Other indirect greenhouse gas (ghg) emissions (scope 3)* CSR Charter Ⅱ
CSR Indicator > Management Approach
Environmental Impact of the City Gas Value Chain (Fiscal 2017)  
G4-EN18 Greenhouse gas (ghg) emissions intensity* Actions on Materiality > Energy / Emissions > Management Approach
CSR Charter Ⅱ
CSR Indicator > Management Approach
Environmental Management Indicators  
Environmental Action Targets and FY2016 Results
Environmental Impact of the City Gas Value Chain (Fiscal 2017)
GHG Emissions at Osaka Gas Group
G4-EN19 Reduction of greenhouse gas (ghg) emissions* CSR Charter Ⅱ
CSR Indicator > Management Approach
GHG Emissions at Osaka Gas Group  
Approaches at Customer Sites (Households)
Reduction of CO2 Emissions at Customer Sites (Business/Industrial Use)
Environmental Performance Data (Environmental Impact Reduction (Osaka Gas))
G4-EN20 Emissions of ozone-depleting substances (ODS) CSR Charter Ⅱ
CSR Indicator > Management Approach
   
G4-EN21 NOx, SOx, and other significant air emissions* CSR Charter Ⅱ
CSR Indicator > Management Approach
Environmental Management Indicators  
Environmental Impact of the City Gas Value Chain (Fiscal 2017)
Environmental Performance Data(Atmospheric Emissions)
Aspect: Effluents and Waste
G4-EN22 Total water discharge by quality and destination* Actions on Materiality > Effluents and Waste > Management Approach
CSR Charter Ⅱ
CSR Indicator > Management Approach
Environmental Impact of the City Gas Value Chain (Fiscal 2017)  
Environmental Performance Data(Water Withdrawal and Discharge)
G4-EN23 Total weight of waste by type and disposal method* Actions on Materiality > Effluents and Waste > Management Approach
CSR Charter Ⅱ
CSR Indicator > Management Approach
Environmental Management Indicators  
Environmental Action Targets and FY2017 Results
Environmental Impact of the City Gas Value Chain (Fiscal 2017)
Resource Recycling Efforts at the Osaka Gas Group
Resource Consumption at Affiliates
Environmental Performance Data
G4-EN24 Total number and volume of significant spills CSR Charter Ⅱ
CSR Indicator > Management Approach
Violations of Laws and Fines  
G4-EN25 Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the basel convention annex I, II, III, and VIII, and percentage of transported waste shipped internationally CSR Charter Ⅱ
CSR Indicator > Management Approach
Fundamental Concept  
G4-EN26 Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the organization's discharges of water and runoff CSR Charter Ⅱ
CSR Indicator > Management Approach
Consideration in Resources Development and Procurement  
Aspect: Products and Services
G4-EN27 Extent of impact mitigation of environmental impacts of products and services* CSR Charter Ⅱ
CSR Indicator > Management Approach
Approaches at Customer Sites (Households)  
Reduction of CO2 Emissions at Customer Sites (Business/Industrial Use)
Environmental Performance Data (Environmental Impact Reduction (Osaka Gas))
G4-EN28 Percentage of products sold and their packaging materials that are reclaimed by category* CSR Charter Ⅱ
CSR Indicator > Management Approach
Environmental Impact of the City Gas Value Chain (Fiscal 2017)  
Recycling of Used Gas Pipes
Recycling of Used Gas Appliances
Compliance with the Home Appliance Recycling Law
Reusing Gas Meters
Recycling of Used Alarm Devices and Styrene Foam Used for Packaging
Environmental Performance Data(Waste)
Aspect: Compliance
G4-EN29 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations CSR Charter Ⅱ
CSR Indicator > Management Approach
Violations of Laws and Fines  
Aspect: Transport
G4-EN30 Significant environmental impacts of transporting products and other goods and materials for the organization's operations, and transporting members of the workforce* CSR Charter Ⅱ
CSR Indicator > Management Approach
Environmental Impact of the City Gas Value Chain (Fiscal 2017)  
Consideration in Resources Development and Procurement
Green Distribution
Environmental Performance Data(Energy Consumption)
Aspect: Overall
G4-EN31 Total environmental protection expenditures and investments by type CSR Charter Ⅱ
CSR Indicator > Management Approach
Environmental Accounting  
Aspect: Supplier Environmental Assessment
G4-EN32 Percentage of new suppliers that were screened using environmental criteria Actions on Materiality > Supplier Assessment > Management Approach
CSR Charter Ⅱ
CSR Indicator > Management Approach
Green Purchasing  
Green Distribution
Value Chain of the Osaka Gas Group > CSR Efforts Throughout Supply Chain
G4-EN33 Significant actual and potential negative environmental impacts in the supply chainand actions taken CSR Charter Ⅱ
CSR Indicator > Management Approach
Social Impact of Business Activities in Our Energy Value Chains and Efforts to Reduce Such Impact  
Aspect: Environmental Grievance Mechanisms
G4-EN34 Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms Actions on Materiality > Grievance Mechanisms > Management Approach
CSR Charter Ⅱ
CSR Indicator > Management Approach
Improving Customer Satisfaction  
Osaka Gas's ISO Certification Acquisition Status
Status of EMSs Implementation in Affiliated Companies

Aspect and Indicators printed in bold are aspects and Key Performance Indicators defined as materiality. The indicators with * are received verification of the third party.

Labor Practices and Decent Work

Items Indicators Disclosures on
Management Approach
(DMA)
Links Omissions
Aspect: Employment
G4-LA1 Total number and rates of new employee hires and employee turnover by age group, gender and region CSR Charter Ⅴ
CSR Indicator > Management Approach
Employment  
G4-LA2 Benefits provided to full-time employees that are not provided to temporary or parttime employees, by significant locations of operation CSR Charter Ⅴ
CSR Indicator > Management Approach
Balancing Work and Family  
G4-LA3 Return to work and retention rates after parental leave, by gender CSR Charter Ⅴ
CSR Indicator > Management Approach
Balancing Work and Family  
Aspect: Labor / Management Relations
G4-LA4 Minimum notice periods regarding operational changes, including whether these are specified in collective agreements CSR Charter Ⅴ
CSR Indicator > Management Approach
Minimum notice periods regarding operational changes are specified in the collective agreements.  
Aspect: Occupational Health and Safety
G4-LA5 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs CSR Charter Ⅴ
CSR Indicator > Management Approach
100%  
G4-LA6 Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender CSR Charter Ⅴ
CSR Indicator > Management Approach
Improving Occupational Health and Safety  
G4-LA7 Workers with high incidence or high risk of diseases related to their occupation CSR Charter Ⅴ
CSR Indicator > Management Approach
Improving Occupational Health and Safety  
G4-LA8 Health and safety topics covered in formal agreements with trade unions CSR Charter Ⅴ
CSR Indicator > Management Approach
Improving Occupational Health and Safety  
Aspect: Training and Education
G4-LA9 Average hours of training per year per employee by gender, and by employee category CSR Charter Ⅴ
CSR Indicator > Management Approach
Human Resource Development and Rewards  
G4-LA10 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings CSR Charter Ⅴ
CSR Indicator > Management Approach
Acceptance of Diversity  
G4-LA11 Percentage of employees receiving regular performance and career development reviews, by gender and by employee category CSR Charter Ⅴ
CSR Indicator > Management Approach
Human Resource Development and Rewards  
Aspect: Diversity and Equal Opportunity
G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity CSR Charter Ⅴ
CSR Indicator > Management Approach
Employment  
Acceptance of Diversity
Aspect: Equal Remuneration for Women and Men
G4-LA13 Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation CSR Charter Ⅴ
CSR Indicator > Management Approach
A single system of basic salary is applied to both men and women.  
Aspect: Supplier Assessment for Labor Practices
G4-LA14 Percentage of new suppliers that were screened using labor practices criteria Actions on Materiality > Supplier Assessment > Management Approach
CSR Charter Ⅴ
CSR Indicator > Management Approach
Value Chain of the Osaka Gas Group > CSR Efforts Throughout Supply Chain
G4-LA15 Significant actual and potential negative impacts for labor practices in the supply chain and actions taken CSR Charter Ⅴ
CSR Indicator > Management Approach
Social Impact of Business Activities in Our Energy Value Chains and Efforts to Reduce Such Impact  
Aspect: Labor Practices Grievance Mechanisms
G4-LA16 Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms Actions on Materiality > Grievance Mechanisms > Management Approach
CSR Charter Ⅴ
CSR Indicator > Management Approach
Compliance Desk
Communication Between Employees and Company

Aspect and Indicators printed in bold are aspects and Key Performance Indicators defined as materiality. The indicators with * are received verification of the third party.

Human Rights

Items Indicators Disclosures on
Management Approach
(DMA)
Links Omissions
Aspect: Investment
G4-HR1 Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening CSR Charter Ⅳ
CSR Indicator > Management Approach
   
G4-HR2 Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained CSR Charter Ⅳ
CSR Indicator > Management Approach
Action on Human Rights  
Aspect: Non-discrimination
G4-HR3 Total number of incidents of discrimination and corrective actions taken CSR Charter Ⅳ
CSR Indicator > Management Approach
There was no incidents reported.  
Aspect: Freedom of Association and Collective Bargaining
G4-HR4 Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights CSR Charter Ⅳ
CSR Indicator > Management Approach
Communication Between Employees and Company  
Value Chain of the Osaka Gas Group > CSR Efforts Throughout Supply Chain
Aspect: Child Labor
G4-HR5 Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor CSR Charter Ⅳ
CSR Indicator > Management Approach
Global Compact and ISO 26000  
Value Chain of the Osaka Gas Group > CSR Efforts Throughout Supply Chain
Action on Human Rights
Aspect: Forced or Compulsory Labor
G4-HR6 Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor CSR Charter Ⅳ
CSR Indicator > Management Approach
Global Compact and ISO 26000  
Value Chain of the Osaka Gas Group > CSR Efforts Throughout Supply Chain
Action on Human Rights
Aspect: Security Practices
G4-HR7 Percentage of security personnel trained in the organization's human rights policies or procedures that are relevant to operations CSR Charter Ⅳ
CSR Indicator > Management Approach
Global Compact and ISO 26000  
Value Chain of the Osaka Gas Group > CSR Efforts Throughout Supply Chain
Action on Human Rights
Aspect: Indigenous Rights
G4-HR8 Total number of incidents of violations involving rights of indigenous peoples and actions taken CSR Charter Ⅳ
CSR Indicator > Management Approach
There was no incidents of violations reported.  
Aspect: Assessment
G4-HR9 Total number and percentage of operations that have been subject to human rights reviews or impact assessments CSR Charter Ⅳ
CSR Indicator > Management Approach
Value Chain of the Osaka Gas Group > CSR Efforts Throughout Supply Chain  
Aspect: Supplier Human Rights Assessment
G4-HR10 Percentage of new suppliers that were screened using human rights criteria Actions on Materiality > Supplier Assessment > Management Approach
CSR Charter Ⅳ
CSR Indicator > Management Approach
Value Chain of the Osaka Gas Group > CSR Efforts Throughout Supply Chain
G4-HR11 Significant actual and potential negative human rights impacts in the supply chain and actions taken CSR Charter Ⅳ
CSR Indicator > Management Approach
Social Impact of Business Activities in Our Energy Value Chains and Efforts to Reduce Such Impact  
Aspect: Human Rights Grievance Mechanisms
G4-HR12 Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms Actions on Materiality > Grievance Mechanisms > Management ApproachCSR Charter Ⅳ
CSR Indicator > Management Approach
Improving Customer Satisfaction  
Compliance Promotion Efforts > Compliance Desk

Aspect and Indicators printed in bold are aspects and Key Performance Indicators defined as materiality. The indicators with * are received verification of the third party.

Society

Items Indicators Disclosures on
Management Approach
(DMA)
Links Omissions
Aspect: Local Communities
G4-SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs Actions on Materiality >Local Communities > Management Approach
CSR Charter Ⅲ
CSR Indicator > Management Approach
 
G4-SO2 Operations with significant actual and potential negative impacts on local communities CSR Charter Ⅲ
CSR Indicator > Management Approach
   
Aspect: Anti-corruption
G4-SO3 Total number and percentage of operations assessed for risks related to corruption and the significant risks identified CSR Charter Ⅳ
CSR Indicator > Management Approach
Compliance Promotion Efforts  
Risk Management > Regular Reviews and Monitoring
G4-SO4 Communication and training on anti-corruption policies and procedures CSR Charter Ⅳ
CSR Indicator > Management Approach
Widespread Thorough Understanding of the “Osaka Gas Group Code of Conduct”  
Compliance Promotion Efforts
G4-SO5 Confirmed incidents of corruption and actions taken CSR Charter Ⅳ
CSR Indicator > Management Approach
There was no incidents of corruption identified.  
Aspect: Public Policy
G4-SO6 Total value of political contributions by country and recipient/beneficiary CSR Charter Ⅳ
CSR Indicator > Management Approach
None  
Aspect: Anti-competitive Behavior
G4-SO7 Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes CSR Charter Ⅳ
CSR Indicator > Management Approach
There was no case legally punished.  
Aspect: Compliance
G4-SO8 Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations CSR Charter Ⅳ
CSR Indicator > Management Approach
Efforts to Prevent Recurrence of Wrongdoing  
Aspect: Supplier Assessment for Impacts on Society
G4-SO9 Percentage of new suppliers that were screened using criteria for impacts on society Actions on Materiality > Supplier Assessment > Management Approach
CSR Charter Ⅲ
CSR Indicator > Management Approach
Value Chain of the Osaka Gas Group > CSR Efforts Throughout Supply Chain
G4-SO10 Significant actual and potential negative impacts on society in the supply chain and actions taken CSR Charter Ⅲ
CSR Indicator > Management Approach
Social Impact of Business Activities in Our Energy Value Chains and Efforts to Reduce Such Impact  
Aspect: Grievance Mechanisms for Impacts on Society
G4-SO11 Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms Actions on Materiality > Grievance Mechanisms > Management Approach
CSR Charter Ⅲ
CSR Indicator > Management Approach
Improving Customer Satisfaction

Aspect and Indicators printed in bold are aspects and Key Performance Indicators defined as materiality. The indicators with * are received verification of the third party.

Product Responsibility

Items Indicators Disclosures on
Management Approach
(DMA)
Links Omissions
Aspect: Customer Health and Safety
G4-PR1 Percentage of significant product and service categories for which health and safety impacts are assessed for improvement Actions on Materiality > Customer Health and Safety > Management Approach
CSR Charter Ⅰ
CSR Indicator > Management Approach
Safety and Security 1: Procurement Stage  
Safety and Security 2: Processing Stage
Safety and Security 3: Distribution Stage
Safety and Security 4: Consumption Stage
G4-PR2 Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes CSR Charter Ⅰ
CSR Indicator > Management Approach
There was no non-compliance incidents resulted in legal punishment such as fines, penalties and warning.  
Aspect: Product and Service Labeling
G4-PR3 Type of product and service information required by the organization's procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements CSR Charter Ⅰ
CSR Indicator > Management Approach
Actions on Materiality > Product and Service Labeling  
Safety and Security 4: Consumption Stage
G4-PR4 Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes CSR Charter Ⅰ
CSR Indicator > Management Approach
Safety and Security 4: Consumption Stage  
G4-PR5 Results of surveys measuring customer satisfaction Actions on Materiality > Product and Service Labeling > Management Approach
CSR Charter Ⅰ
CSR Indicator > Management Approach
Customer Satisfaction Survey: Seven Customer Service Duties  
Safety and Security 4: Consumption Stage
Aspect: Marketing Communications
G4-PR6 Sale of banned or disputed products CSR Charter Ⅰ
CSR Indicator > Management Approach
Safety and Security 4: Consumption Stage  
There is no product banned or disputed among our products on the market.
G4-PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes CSR Charter Ⅰ
CSR Indicator > Management Approach
There was no non-compliance incidents resulted in legal punishment such as fines, penalties and warning.  
Aspect: Customer Privacy
G4-PR8 Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data Actions on Materiality > Customer Privacy > Management Approach
CSR Charter Ⅳ
CSR Indicator > Management Approach
Efforts for Protection of Personal Information  
Aspect: Compliance
G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services CSR Charter Ⅰ
CSR Indicator > Management Approach
There was no noncompliance incidents resulted in legal punishment such as fines, penalties and warning.  

Reference for the Environmental Reporting Guidelines of the Ministry of the Environment

Information and Indicators that Describe the Status of Environmental Management

Topics Links
1. Environmental policy, vision, business strategies, etc.
(1) Environmental policy
(2) Important issues, vision and business strategies, etc.
2. Organizational structure and status of governance
(1) Organizational structure of environmental conscious management
(2) Environmental risk management system
(3) Compliance status of environmental regulations
3. Status of responses to stakeholders
(1) Responses to stakeholders
(2) Social contributions through environmental activities
4. Environmental efforts in the value chain
(1) Environmental efforts and strategies in the value chain
(2) Green purchasing/procurement
(3) Products and services that contribute to reducing negative environmental impacts
(4) Research and development of new environmental technologies
(5) Environmentally friendly transportation
(6) Environmentally conscious resource and real estate development/investments
(7) Environmentally conscious waste disposal and recycling

Information and Indicators that Describe the Status of Activities to Reduce Environmental Impacts of Business Activities and Reduction Measures

Topics Links
1. Input (resources and energy)
(1) Total amount of energy input and reduction measures
(2) Total amount of material input and reduction measures
(3) Amount of water input and reduction measures
2. Status of cyclical utilization of resources (within organization's operational area)
3. Output (manufactured products, environmental impacts)
(1) Total amount of manufactured products or sales
(2) Amount of greenhouse gas emissions and reduction measures
(3) Total amount of water discharge and reduction measures
(4) Air pollution, its environmental impacts on the living environment, and reduction measures
(5) Amount of release and transfer of chemical substances and reduction measures
(6) Total amount of waste generation and final disposal, and reduction measures
(7) Leakage of hazardous substances and preventive measures
4. Status of preservation of biodiversity and sustainable utilization of biological resources

Information and Indicators that Describe the Status of Economic and Social Aspects of Environmental Conscious Management

Other matters reported

Topics Links
1. Subsequent events, etc.
(1) Subsequent events None
(2) Temporary events None
2. Third-Party Review

Global Compact and ISO 26000

Global Compact ISO 26000
Core Subjects
Links
  Organizational governance
Human rights
  • Principle 1
    Businesses should support and respect the protection of internationally proclaimed human rights, and
  • Principle 2
    make sure that they are not complicit in human rights abuses.
Human rights
Labor
  • Principle 3
    Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining;
  • Principle 4
    the elimination of all forms of forced and compulsory labor;
  • Principle 5
    the effective abolition of child labor; and
  • Principle 6
    the elimination of discrimination in respect of employment and occupation.
Labor practices
Environment
  • Principle 7
    Businesses should support a precautionary approach to environmental challenges;
  • Principle 8
    undertake initiatives to promote greater environmental responsibility; and
  • Principle 9
    encourage the development and diffusion of environmentally friendly technologies.
Environment
Anti-Corruption
  • Principle 10
    Businesses should work against corruption in all its forms, including extortion and bribery.
Fair operating practices
  Consumer issues
Community involvement and development

CSR of Osaka Gas Group

President's Commitment
Management and CSR of the Osaka Gas Group
Policies on CSR
Osaka Gas Group Long-Term Management Vision 2030 and Medium-Term Management Plan 2020 [Going Forward Beyond Borders]
Contribution to the Sustainable Development Goals (SDGs)
Corporate Governance
Stakeholder Engagement
Value Chain of the Osaka Gas Group
Actions on Materiality
CSR Charter Ⅰ
Creating Value for Customers
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
CSR Charter Ⅴ
Management Policy for Human Growth
Reporting
President's Commitment
Management and CSR of
the Osaka Gas Group
Corporate Principles and CSR Charter
Osaka Gas Group Code of Conduct
Global Compact and ISO 26000
Long-Term Management Vision 2030
Medium-Term Management Plan 2020
Policies on CSR
Osaka Gas Group Long-Term
Management Vision 2030 and
Medium-Term Management Plan 2020
[Going Forward Beyond Borders]
Becoming an Innovative Energy &
Service Company that Continues to Be the First Choice of Customers
CSR Efforts to Realize Long-Term Management Vision 2030
We will Work Hard to Build a Low-Carbon
Society by Conducting Environment-Friendly Business
Development of Human Resources and Work Environment
for Continuously Providing Services that Exceed the Customers Expectations
Contribution to the Sustainable
Development Goals (SDGs)
Corporate Governance
Corporate Governance
Risk Management
CSR Management
Stakeholder Engagement
Dialogue and Cooperation with Stakeholders
Response to Stakeholders' Voices
Value Chain of the Osaka Gas Group
CSR Efforts Throughout the City Gas Value Chains
Social Impact of Business Activities in Our Energy Value Chains and Efforts to Reduce Such Impact
CSR Efforts Throughout Supply Chain
Electricity and Gas Industry Reform
Actions on Materiality
Materiality
Customer Health and Safety
Product and Service Labeling
Energy / Emissions
Effluents and Waste
Local Communities
Customer Privacy
Grievance Mechanism
Supplier Assessment
CSR Charter Ⅰ
Creating Value for Customers
Index
CSR Indicator
Safety and Security 1: Procurement Stage
Safety and Security 2: Processing Stage
Safety and Security 3: Distribution Stage
Safety and Security 4: Consumption Stage
Incorporating Customer Opinions
Multi-Energy Business
Proposing New Value
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
Index
CSR Indicator
Environmental Management
Environmental Action Targets
Environmental Impact throughout the Osaka Gas Group Value Chain
Efforts Contributing to Realizing a Low-Carbon Society
Helping Customers' Efforts for Realizing a Low-Carbon Society
Efforts in Resource Recycling
Conserving Biodiversity
Developing Environmental Technologies
Addressing Environmental Risk
Green Purchasing and Green Distribution
Environmental Communication
Environmental Performance Data
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
Index
CSR Indicator
Corporate Volunteering Activities under the "Small Light Campaign"
Social Contribution Activities
Activities for Promoting Communication with Society
Activities at Osaka Gas' Foundations
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
Index
CSR Indicator
Compliance Promotion Efforts
Action on Human Rights
Efforts for Protection of Personal Information
Information Security
Consultations and Reports from Partner Companies
CSR Charter Ⅴ
Management Policy for Human Growth
Index
CSR Indicator
Employment
Acceptance of Diversity
Balancing Work and Family
Human Resource Development and Rewards
Communication Between Employees and Company
Improving Occupational Health and Safety
Reporting
CSR Report Policy
Commendation from the Outside
Third Party Review / Verification
Download
Course Taken Since the Company's Foundation
Reporting Guidelines
CSR Report 2017 Terminology
Search by Purpose
We Value Your Feedback
Osaka Gas in brief
Topics
CSR Site Map