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Reporting

CSR Report Policy

Editorial Policy and Selection of Reporting Contents

The Osaka Gas Group reports material aspects of its CSR and its management scheme as well as associated activities for improvement.

The Osaka Gas Group deems that it is necessary for the Group to listen to people's voices sincerely and conduct its business activities based on such voices, if it is to fulfill its corporate social responsibility (CSR).

The Osaka Gas Group identified important aspects for the Group's CSR, which we call “materiality, ” or “material aspect” by referring to the fourth edition of the Sustainability Reporting Guidelines (G4) while taking into account the current social issues and continuing dialog with stakeholders and experts in relevant fields.

In this report, the Group explains the management situation regarding each material aspects and the degree of implementation of relevant measures. The Group discloses, as much as possible about activities other than those related to the material aspects so that a full picture of the Group's CSR is made known to parties outside and inside the Group.

■ Outline of CSR Report

Outline of CSR Report

■ The Process of Materiality Identification

STEP1

Clarification of boundaries of social effects from business activities based on business areas and fields

Profiles of Osaka Gas Group businesses are taken in consideration.

STEP2

Analysis of importance, temporary setting of priorities (based on the Group's own views)

  • Long-Term Management Vision
  • Management Philosophy
  • CSR Charter
  • Code of Conduct

are considered.

STEP3

Confirmation of appropriateness (based on stakeholder's views)

Dialogue with external stakeholders

STEP4

Determination of priority and materiality

Final approval at the highest decision-making body

Coverage and Materiality

We selected topics to be covered in the report and prioritized them taking into consideration what is most important both for our company group and stakeholders (society). Our dedicated website for CSR includes further comprehensive and detailed our efforts.

Readability and Ease of Understanding

To ensure that a wide range of readers can understand the information provided in this report, careful consideration is given to visual design, including the text size, use of colors, pictures and diagrams, and explanatory notes are provided for technical terms.

Reliability

We asked for third-party verification to ensure the reliability of the content and data presented in our CSR report.

The environmental performance data in this report underwent third-party verification by Bureau Veritas Japan Co., Ltd. We also received verification from Bureau Veritas regarding greenhouse gas emissions. The overall report underwent third party-review on assessment and recommendations, including simple audits, a task consigned to the Institute for Environmental Management Accounting (IEMA).

Scope of This Report

This report covers the Osaka Gas Group, consisting of Osaka Gas Co., Ltd. and its affiliated companies. Some information, as noted in this report by phrases such as “Osaka Gas” or “the Company, ” refers exclusively to Osaka Gas Co., Ltd.

Sixty-five companies—Osaka Gas and its consolidated subsidiaries—are subject to compilation of environmental performance data. Excluded are companies housed in office buildings as tenants and whose environmental performance data are difficult to grasp. Also excluded are overseas companies whose environmental impacts are negligible small.

While the most recent data covered in this report represents those for fiscal 2017 (from April 1, 2016 to March 31, 2017), some refer to activities for FY2018.

Guidelines referred to

  • ISO26000
  • Sustainability Reporting Guidelines of the Global Reporting Initiative (G4)

    The website includes information in accordance with the G4.

  • Environmental Reporting Guidelines 2012 of the Ministry of the Environment
  • The United Nations Global Compact COP*
* COP
COP stands for Communication on Progress. It is a report compiled annually to evaluate the Osaka Gas Group's progress on the 10 Principles of the UN Global Compact. Making major progress is an important condition for the Group to participate in the UN Global Compact.

Publication

  • September 2017 (next edition is scheduled for September 2018)

Reporting media

CSR Report

CSR Report

The Report spells out the Osaka Gas Group's CSR activities.

Annual Report

Annual Report

The Report compiles the Osaka Gas Group's business operations and its financial position.

CSR of Osaka Gas Group

President's Commitment
Management and CSR of the Osaka Gas Group
Policies on CSR
Osaka Gas Group Long-Term Management Vision 2030 and Medium-Term Management Plan 2020 [Going Forward Beyond Borders]
Contribution to the Sustainable Development Goals (SDGs)
Corporate Governance
Stakeholder Engagement
Value Chain of the Osaka Gas Group
Actions on Materiality
CSR Charter Ⅰ
Creating Value for Customers
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
CSR Charter Ⅴ
Management Policy for Human Growth
Reporting
President's Commitment
Management and CSR of
the Osaka Gas Group
Corporate Principles and CSR Charter
Osaka Gas Group Code of Conduct
Global Compact and ISO 26000
Long-Term Management Vision 2030
Medium-Term Management Plan 2020
Policies on CSR
Osaka Gas Group Long-Term
Management Vision 2030 and
Medium-Term Management Plan 2020
[Going Forward Beyond Borders]
Becoming an Innovative Energy &
Service Company that Continues to Be the First Choice of Customers
CSR Efforts to Realize Long-Term Management Vision 2030
We will Work Hard to Build a Low-Carbon
Society by Conducting Environment-Friendly Business
Development of Human Resources and Work Environment
for Continuously Providing Services that Exceed the Customers Expectations
Contribution to the Sustainable
Development Goals (SDGs)
Corporate Governance
Corporate Governance
Risk Management
CSR Management
Stakeholder Engagement
Dialogue and Cooperation with Stakeholders
Response to Stakeholders' Voices
Value Chain of the Osaka Gas Group
CSR Efforts Throughout the City Gas Value Chains
Social Impact of Business Activities in Our Energy Value Chains and Efforts to Reduce Such Impact
CSR Efforts Throughout Supply Chain
Electricity and Gas Industry Reform
Actions on Materiality
Materiality
Customer Health and Safety
Product and Service Labeling
Energy / Emissions
Effluents and Waste
Local Communities
Customer Privacy
Grievance Mechanism
Supplier Assessment
CSR Charter Ⅰ
Creating Value for Customers
Index
CSR Indicator
Safety and Security 1: Procurement Stage
Safety and Security 2: Processing Stage
Safety and Security 3: Distribution Stage
Safety and Security 4: Consumption Stage
Incorporating Customer Opinions
Multi-Energy Business
Proposing New Value
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
Index
CSR Indicator
Environmental Management
Environmental Action Targets
Environmental Impact throughout the Osaka Gas Group Value Chain
Efforts Contributing to Realizing a Low-Carbon Society
Helping Customers' Efforts for Realizing a Low-Carbon Society
Efforts in Resource Recycling
Conserving Biodiversity
Developing Environmental Technologies
Addressing Environmental Risk
Green Purchasing and Green Distribution
Environmental Communication
Environmental Performance Data
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
Index
CSR Indicator
Corporate Volunteering Activities under the "Small Light Campaign"
Social Contribution Activities
Activities for Promoting Communication with Society
Activities at Osaka Gas' Foundations
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
Index
CSR Indicator
Compliance Promotion Efforts
Action on Human Rights
Efforts for Protection of Personal Information
Information Security
Consultations and Reports from Partner Companies
CSR Charter Ⅴ
Management Policy for Human Growth
Index
CSR Indicator
Employment
Acceptance of Diversity
Balancing Work and Family
Human Resource Development and Rewards
Communication Between Employees and Company
Improving Occupational Health and Safety
Reporting
CSR Report Policy
Commendation from the Outside
Third Party Review / Verification
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Course Taken Since the Company's Foundation
Reporting Guidelines
CSR Report 2017 Terminology
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