Go to the contents of this page.


Search by Purpose CSR Content Menu

Actions on Materiality

Process of Identifying Materiality (FY2015 - FY2017)

The Daigas Group believes that it is necessary for the energy provider to conduct its business while recognizing and managing the possible effects on society of its activities, and managing such effects that have already appeared. Parties affected by the Group's activities are wide-ranging, including customers, local communities, corporate clients, shareholders and employees. As part of the social responsibility of the Daigas Group, in line with the procedures shown in the G4, we identify important aspects in business activities as materiality taking into account the characteristics of Group activities and operational areas, and heeding views and opinions presented by stakeholders, and then compile a report based on priority items. We will promote efforts for appropriate management of each materiality, and reinforce them as necessary. The result of our efforts are to be reported year by year. If necessary, the materiality is to be reviewed so as to reflect changes in society.

* G4 Sustainability Reporting Guidelines
G4 Sustainability Reporting Guidelines is published by “Global Reporting Initiative” , an international NGO, aiming for encouraging businesses to make efforts for building a sustainable future. It shows efforts that should be made and information that should be disclosed on aspects that fall into categories related to sustainability of society, such as Economic, Environmental and Social which is sub-categorized with Labor Practices and Decent Work, Human Rights, Society and Product Responsibility.It has been revised several times after publication of the first edition in 2000, and the G4, the latest version, was released last year. The G4 features a concept of the “materiality” — aspects that are important for both businesses and society, and recommends disclosing how materiality is identified and managed.

Study of Important Aspects (Materiality) for the Daigas Group

The Daigas Group believes that it is necessary for the energy provider to conduct its business while recognizing and managing the possible effects on society of its activities, and managing such effects that have already appeared. Parties affected by the Group's activities are wide-ranging, including customers, local communities, corporate clients, shareholders and employees. As part of the social responsibility of the Osaka Gas Group, in line with the procedures shown in the G4, we identify important aspects in business activities as materiality while heeding opinions presented by stakeholders and taking into account the characteristics of Group activities and operational areas, and then compile a report based on priority items. We will promote efforts for appropriate management of each materiality, and reinforce them as necessary. The result of our efforts are to be reported year by year. If necessary, the materiality is to be reviewed so as to reflect changes in society.

How Osaka Gas Identified Its CSR Materiality

In accordance with the procedures shown in G4 guidelines, Osaka Gas went through a process of identifying materiality.

Process of identifying materiality according to the G4 guidelines

STEP 1: Clarification of boundaries of social effects from business activities based on business areas and industrial sectors

On the 46 aspects to be reported, which have been proposed by G4, Osaka Gas has clarified the boundaries of the expected effects from each of the Daigas Group's business fields. This process has taken into account the factors such as industrial sectors, business fields and business areas involved.

STEP 2: Analysis of importance, temporary setting of priorities (based on the Group's own views)

Expected social effects from business operations undertaken by the Daigas Group - 46 aspects explained above - have been quantified. The quantification has taken into consideration expected business activities by the Group as of 2020, forecasts based on the progress that has been made toward its long-term management vision, “Field of Dreams 2020,” based on the analysis of significance of relevance and impact of our businesses in each aspect. Priority has been temporarily set in conformity with the Group's long-standing management philosophy, the “Daigas Group CSR Charter,” and the “Daigas Group Code of Conduct.”

STEP 3: Confirmation of appropriateness (based on stakeholders' views)

Whether the priority set temporarily under Step 2 is appropriate has been checked by stakeholders such as outside people knowledgeable about certain issues and people with expertise in certain fields. The results of the evaluation by the Group and the stakeholders have been reflected in the “materiality analysis map.”

STEP 4: Determination of priority and materiality

By looking into the “materiality analysis map” mentioned above, topics regarded as the most important from the viewpoint of the Group and the stakeholders have been determined as medium-term “materiality.” Sufficient discussions have been held between relevant departments of the Group over the reporting of the key performance indicators (KPI) and efforts related to materiality. Final approval of the materiality came at a meeting of the “CSR Promotion Council,” the Daigas Group's highest decision-making body on CSR.

Evaluation of activities over time and possible revision if necessary

Boundaries of Material Aspects

In the process of defining materiality, we recognized the boundary of each material aspect considering which subject our business activities, products and services, engagement and relations have impact. The chart below shows boundary of each aspect represented as inside or outside of the Group.

      Inside
of the Group
Outside
of the Group
Economic 1 Economic Performance  
2 Market Presence
3 Indirect Economic Impacts  
4 Procurement Practices
Environmental 5 Materials
6 Energy
7 Water
8 Biodiversity
9 Emissions
10 Effluents and Waste
11 Products and Services
12 Compliance (environment)
13 Transport  
14 Overall (environment)  
15 Supplier Environmental Assessment
16 Environmental Grievance Mechanisms
Social Labor Practices and Decent Work 17 Employment
18 Labor/Management Relations
19 Occupational Health and Safety
20 Training and Education
21 Diversity and Equal Opportunity
22 Equal Remuneration for Women and Men
23 Supplier Assessment for Labor Practices
24 Labor Practices Grievance Mechanisms
Human Rights 25 Investment
26 Non-discrimination
27 Freedom of Association and Collective Bargaining
28 Child Labor
29 Forced or Compulsory Labor
30 Security Practices
31 Indigenous Rights
32 Assessment
33 Supplier Human Rights Assessment
34 Human Rights Grievance Mechanisms
Society 35 Local Communities
36 Anti-corruption
37 Public policy
38 Anti-competitive Behavior
39 Compliance (society)
40 Supplier Assessment for Impacts on Society
41 Grievance Mechanisms for Impacts on Society
Product responsibility 42 Customer Health and Safety
43 Product and Service Labeling
44 Marketing Communication
45 Customer Privacy
46 Compliance (product liability)

Background color Aspects determined as materiality

CSR of Daigas Group

President's Commitment
Management and CSR of the Daigas Group
Policies on CSR
Special Feature
Contribution to the Sustainable
Development Goals (SDGs)
Corporate Governance
Stakeholder Engagement
Value Chain of the Daigas Group
Actions on Materiality
CSR Charter Ⅰ
Creating Value for Customers
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
CSR Charter Ⅴ
Management Policy for Human Growth
ESG Data
Reporting

President's Commitment
Management and CSR of the Daigas Group
Corporate Principles and CSR Charter
Daigas Group Code of Conduct
Global Compact and ISO 26000
Long-Term Management Vision 2030
Medium-Term Management Plan 2020
Policies on CSR
Special Feature
Contribution to the Sustainable Development Goals (SDGs)
Addressing Social Issues through Energy Services
Promote Efforts for Recognition, Understanding and Penetration of SDGs
Corporate Governance
Corporate Governance
Risk Management
CSR Management
Stakeholder Engagement
Dialogue and Cooperation with Stakeholders
Response to Stakeholders' Voices
Value Chain of the Daigas Group
Enhancement of CSR in Our Value Chain
Social Impact of Business Activities in Our Energy Value Chain and Efforts to Reduce Such Impact
CSR Efforts Throughout Supply Chain
Electricity and Gas Industry Reform
Actions on Materiality
Materiality
Customer Health and Safety
Product and Service Labeling
Energy / Emissions
Effluents and Waste
Local Communities
Customer Privacy
Grievance Mechanisms
Supplier Assessment
CSR Charter Ⅰ
Creating Value for Customers
Index
CSR Indicator
Safety and Security 1: Procurement Stage
Safety and Security 2: Processing Stage
Safety and Security 3: Distribution Stage
Safety and Security 4: Consumption Stage
Incorporating Customer Opinions
Proposing New Value
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
Index
CSR Indicator
Environmental Management
Environmental Action Targets
Environmental Impact throughout the Daigas Group Value Chain
Risks and Opportunities Related to Climate Change
Method to Evaluate Effects of CO2 Emissions Reduction and Results
Efforts Contributing to Realizing a Low-Carbon Society
Helping Customers' Efforts for Realizing a Low-Carbon Society
Efforts in Resource Recycling
Conserving Biodiversity
Developing Environmental Technologies
Addressing Environmental Risk
Green Purchasing and Green Distribution
Environmental Communication
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
Index
CSR Indicator
Social Contribution Activities
Corporate Volunteering Activities under the “Small Light Campaign”
Activities for Promoting Communication with Society
Activities at Osaka Gas' Foundations
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
Index
CSR Indicator
Compliance Promotion Efforts
Action on Human Rights
Efforts for Protection of Personal Information
Information Security
Consultations and Reports from Partner Companies
CSR Charter Ⅴ
Management Policy for Human Growth
Index
CSR Indicator
Employment
Acceptance of Diversity
Balancing Work and Family
Human Resource Development and Rewards
Communication Between Employees and Company
Improving Occupational Health and Safety
ESG Data
Environmental Performance Data
Social Data
Governance Data
Reporting
CSR Report Policy
Commendation from the Outside
Third-Party Review / Third-Party Verification
Download
Course Taken Since the Company's Foundation
Reporting Guidelines
CSR Report 2018 Terminology
Search by Purpose
We Value Your Feedback
Osaka Gas in brief
Topics
CSR Site Map