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Materiality

  • Review
  • Review Process
  • Advise on Effective Function of Materiality

Review of Important Aspects of CSR (Materiality)

The Osaka Gas Group evaluated its three-year efforts through fiscal 2017 to improve its CSR activities in line with its important aspects (materiality), which the Group identified in fiscal 2014. The Group began reviewing the materiality in fiscal 2018 in response to changes in its business operations and the business environment while taking into account social trends.

Identification of Current Materiality

The Osaka Gas Group identified the materiality for the Group's CSR for the first time in fiscal 2014. The action was designed for the Group, a comprehensive energy service provider, to grasp the impacts its activities might have on society and to conduct business while managing such impacts and possible impacts. In identifying the materiality, the Group referred to procedures set in the fourth edition of the Sustainability Reporting Guidelines (G4). In-house meetings were held repeatedly with consideration mainly given to the characteristics of business operations undertaken by the Group and where its business was conducted, and based on views and opinions from third-party experts in certain fields. Final approval of the materiality came at a meeting of the CSR Promotion Council.

Background of Review

While the Osaka Gas Group has been operating the PDCA (plan-do-check-act) cycle for the materiality, the business environment surrounding the Group and the social situation for sustainability have changed dramatically in the past three years. Some indicators used for the materiality have been reviewed when necessary—in response to the changes that have occurred both inside and outside the Group. In fiscal 2018, we began reviewing the overall materiality.

Changes in business environment

The Osaka Gas Group has globalized its operations. The Group operates gas, electricity and other energy services in such overseas markets as North America and Southeast Asia, while embarking on new development projects overseas. In January 2017, Osaka Gas Chemicals Co., a wholly owned subsidiary of Osaka Gas Co., acquired Jacobi Carbons AB, a chemical maker with a major share of the world market for activated carbons, environmental materials, bringing it into the Osaka Gas Group. In addition, the Osaka Gas Group has formulated the Long-Term Management Vision 2030 and the Medium-Term Management Plan 2020—a new business strategy based on which we have started action.

Social trends regarding sustainability

In recent years, moves to enhance sustainability have gathered impetus in international society, as characterized by the adoption in 2015 by the United Nations General Assembly of the Sustainable Development Goals (SDGs) following its signing by 193 countries. The move was also evidenced by the coming into force in 2016 of the Paris Agreement, a UN accord on climate change signed at the 21st session of the Conference of the Parties (COP) to the 1992 United Nations Framework Convention on Climate Change. Furthermore, the Global Reporting Initiative (GRI) Standards, the newest edition of the GRI guidelines, were published in 2017.

Background of Review

CSR of Osaka Gas Group

President's Commitment
Management and CSR of the Osaka Gas Group
Policies on CSR
Osaka Gas Group Long-Term Management Vision 2030 and Medium-Term Management Plan 2020 [Going Forward Beyond Borders]
Contribution to the Sustainable Development Goals (SDGs)
Corporate Governance
Stakeholder Engagement
Value Chain of the Osaka Gas Group
Actions on Materiality
CSR Charter Ⅰ
Creating Value for Customers
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
CSR Charter Ⅴ
Management Policy for Human Growth
Reporting
President's Commitment
Management and CSR of
the Osaka Gas Group
Corporate Principles and CSR Charter
Osaka Gas Group Code of Conduct
Global Compact and ISO 26000
Long-Term Management Vision 2030
Medium-Term Management Plan 2020
Policies on CSR
Osaka Gas Group Long-Term
Management Vision 2030 and
Medium-Term Management Plan 2020
[Going Forward Beyond Borders]
Becoming an Innovative Energy &
Service Company that Continues to Be the First Choice of Customers
CSR Efforts to Realize Long-Term Management Vision 2030
We will Work Hard to Build a Low-Carbon
Society by Conducting Environment-Friendly Business
Development of Human Resources and Work Environment
for Continuously Providing Services that Exceed the Customers Expectations
Contribution to the Sustainable
Development Goals (SDGs)
Corporate Governance
Corporate Governance
Risk Management
CSR Management
Stakeholder Engagement
Dialogue and Cooperation with Stakeholders
Response to Stakeholders' Voices
Value Chain of the Osaka Gas Group
CSR Efforts Throughout the City Gas Value Chains
Social Impact of Business Activities in Our Energy Value Chains and Efforts to Reduce Such Impact
CSR Efforts Throughout Supply Chain
Electricity and Gas Industry Reform
Actions on Materiality
Materiality
Customer Health and Safety
Product and Service Labeling
Energy / Emissions
Effluents and Waste
Local Communities
Customer Privacy
Grievance Mechanism
Supplier Assessment
CSR Charter Ⅰ
Creating Value for Customers
Index
CSR Indicator
Safety and Security 1: Procurement Stage
Safety and Security 2: Processing Stage
Safety and Security 3: Distribution Stage
Safety and Security 4: Consumption Stage
Incorporating Customer Opinions
Multi-Energy Business
Proposing New Value
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
Index
CSR Indicator
Environmental Management
Environmental Action Targets
Environmental Impact throughout the Osaka Gas Group Value Chain
Efforts Contributing to Realizing a Low-Carbon Society
Helping Customers' Efforts for Realizing a Low-Carbon Society
Efforts in Resource Recycling
Conserving Biodiversity
Developing Environmental Technologies
Addressing Environmental Risk
Green Purchasing and Green Distribution
Environmental Communication
Environmental Performance Data
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
Index
CSR Indicator
Corporate Volunteering Activities under the "Small Light Campaign"
Social Contribution Activities
Activities for Promoting Communication with Society
Activities at Osaka Gas' Foundations
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
Index
CSR Indicator
Compliance Promotion Efforts
Action on Human Rights
Efforts for Protection of Personal Information
Information Security
Consultations and Reports from Partner Companies
CSR Charter Ⅴ
Management Policy for Human Growth
Index
CSR Indicator
Employment
Acceptance of Diversity
Balancing Work and Family
Human Resource Development and Rewards
Communication Between Employees and Company
Improving Occupational Health and Safety
Reporting
CSR Report Policy
Commendation from the Outside
Third Party Review / Verification
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Course Taken Since the Company's Foundation
Reporting Guidelines
CSR Report 2017 Terminology
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