CSR of Osaka Gas Group

The President's Commitment

Management and CSR of the Osaka Gas Group

• Index
• Corporate Principles and CSR Charter
• Osaka Gas Group Code of Conduct
• Osaka Gas Group Code of Conduct "Our Declaration,"
• Long-Term Management Vision
• Medium-Term Business Plan
• Integration of CSR with Management Strategy
• CSR Management
• Global Compact and ISO 26000

Corporate Governance

• Corporate Governance
• Risk Management

Policies on CSR

Determination of Materiality

• Study of Materiality
• Materiality and Indicators
• What We Do in the Future
• Participation by Stakeholders

Stakeholder of the Osaka Gas Group

• Dialogue and Cooperation with Stakeholders
• Response to Stakeholders' Voices

Value Chain of the Osaka Gas Group

• CSR Efforts Throughout the City Gas Value Chains
• Social Impact of Business Activities in Our Energy Value Chains and Efforts to Reduce Such Impact
• CSR Efforts Throughout Supply Chain

History of the 110 Years

• Course Taken Since the Company's Foundation
• Commemorative Events for 110th Anniversary

Efforts Toward Full Deregulation of the Electricity and Gas Retail Bisiness

• Pursuing Further Evolution as a Comprehensive Energy Provider
• Electricity and Gas Industry Reform
• Efforts at the Osaka Gas Group Toward Full Liberalization of the Electricity and Gas Retail Markets
• Factors Being Considered in Power Business Operations

Social Contribution Through Business

• Efforts to Diffuse Distributed Energy Systems
• 1. Gas Cogeneration System
• 2. Promotion of "Smart" Use of Energy
• 3. Combining with Renewable Energy - the Best Mix
• 4. Development of Hydrogen Technology

CSR Charter Ⅰ Creating Value for Customers

• Index
• Management Approach
• Safety and Security 1: Procurement Stage
• Safety and Security 2: Processing Stage
• Safety and Security 3: Distribution Stage
• Safety and Security 4: Consumption Stage
• Incorporating Customer Opinions
• Multi-Energy Business
• Proposing New Value

CSR Charter Ⅱ Harmonizing with the Environment and Contributing to Realizing a Sustainable Society

• Index
• Management Approach
• Environmental Management
• Environmental Action Targets
• Efforts Contributing to Realizing a Low-Carbon Society
• Helping Customers' Efforts for Realizing a Low-Carbon Society
• Efforts in Resource Recycling
• Conserving Biodiversity
• Developing Environmental Technologies
• Addressing Environmental Risk
• Green Purchasing and Green Distribution
• Environmental Communication
• Environmental Performance Data

CSR Charter Ⅲ Being a Good Corporate Citizen Contributing to Society

• Index
• Management Approach
• Corporate Volunteering Activities under the "Small Light Campaign"
• Social Contribution Activities
• Activities for Promoting Communication with Society
• Activities at Osaka Gas' Foundations

CSR Charter Ⅳ Complying with Laws and Regulations and Respect for Human Rights

• Index
• Management Approach
• Compliance Desk
• Compliance Promotion Efforts
• Action on Human Rights
• Efforts for Protection of Personal Information
• Information Security
• Consultations and Reports from Partner Companies

CSR Charter Ⅴ Management Policy for Human Growth

• Index
• Management Approach
• Employment
• Ensuring a Diversified Workforce
• Balancing Work and Family
• Human Resource Development and Rewards
• Communication Between Employees and Company
• Improving Occupational Health and Safety

Reporting

• CSR Report Policy
• Commendation from the Outside
• Third Party Review/Verification
• CSR Report and Digest Version