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Osaka Gas Group Long-Term Management Vision 2030 and Medium-Term Management Plan 2020 [Going Forward Beyond Borders]

  • Becoming an Innovative Energy & Service Company that Continues to Be the First Choice of Customers
  • CSR Efforts to Realize Long-Term Management Vision 2030
  • We will Work Hard to Build a Low-Carbon Society by Conducting
Environment-Friendly Business.
  • Development of Human Resources and Work Environment for
Continuously Providing Services that Exceed the Customers Expectations

Becoming an Innovative Energy & Service Company that Continues to Be the First Choice of Customers

Becoming an Innovative Energy & Service Company that Continues to Be the First Choice of Customers

The Osaka Gas Group has formulated a Long-Term Management Vision toward fiscal 2031, called “Going Forward Beyond Borders,” and a Medium-Term Management Plan toward fiscal 2021. The Group aims to contribute to the development of society, local communities and customers by going beyond “customer expectations,” “business boundaries” and “corporate boundaries.” By doing so, the Group aims to become an innovative energy and service provider which continues to be chosen by customers through successive generations.

The Osaka Gas Group has adopted “a service-first” policy as its corporate motto, while continuing to be a corporate group which can support customers for their “further evolution” in consumer life and business. In its corporate philosophy, the Group is committed to creating four values—“value for customers,” “value for society,” “value for shareholders” and “value for employees.” Based on this philosophy, the Group will also cherish “three guiding principles” until fiscal 2031 and implement activities to realize the Long-Term Management Vision.

Osaka Gas Group Corporate Philosophy and three guiding principles toward fiscal 2031

Osaka Gas Group Corporate Philosophy
Corporate Motto
Service First
What the Osaka Gas Group aims to be
A corporate group that supports continuous advancement of consumer life and businesses
Osaka Gas Group Declaration
The Osaka Gas Group is committed to creating four values.

The Osaka Gas Group is committed to creating value primarily for customers,
as well as for society, shareholders and employees.

  • Value for customers
  • Value for society
  • Value for shareholders
  • Value for employees
Three guiding principles toward FY2031
Continue providing the highquality services we have developed in the Kansai area to as many customers as possible.
Always strive to be professionals who pursue innovative challenges.
Constantly winning confidence of investors, corporate partners, employees and society.

Medium-Term Management Plan Fiscal 2018–2021

Measures to be taken under the Medium-Term Management Plan 2020
Enhancement of solutions
business for
residential customers
Enhancement of solutions
business for commercial
and industrial customers
Establishment of
competitive
power-supply portfolio
Development of
pipeline network
operator business
Efforts to expand
international
energy business
Securing of a business footing
in the LBS business and exploration of new business fields

Long-Term Management Vision 2030

Going Forward Beyond Borders
Becoming an innovative energy & service company
that continues to be the first choice of customers
Going beyond customer expectations
Always try to provide services that go beyond customer expectations with a challenging spirit
Going beyond business boundaries
Expand business fields to contribute to society, local communities and customers
Going beyond corporate boundaries
Pursue business alliances and M&As in broader business fields both in Japan and abroad
“What we aim to be in FY2031” - Target income level and structurre
“What we aim to be in FY2031” - Target income level and structurre

*1 Crude oil price: 55 dollars / barrel exchange rate: 115 yen / dollar *2 Crude oil price: 70 dollars / barrel exchange rate: 115 yen / dollar
*3 Based on consolidated ordinary profit *4 Profit from the gas business includes profit from selling gas appliances and LNG. *5 Life & Business Solutions

President's Commitment
Management and CSR of
the Osaka Gas Group
Corporate Principles and CSR Charter
Osaka Gas Group Code of Conduct
Global Compact and ISO 26000
Long-Term Management Vision 2030
Medium-Term Management Plan 2020
Policies on CSR
Osaka Gas Group Long-Term
Management Vision 2030 and
Medium-Term Management Plan 2020
[Going Forward Beyond Borders]
Becoming an Innovative Energy &
Service Company that Continues to Be the First Choice of Customers
CSR Efforts to Realize Long-Term Management Vision 2030
We will Work Hard to Build a Low-Carbon
Society by Conducting Environment-Friendly Business
Development of Human Resources and Work Environment
for Continuously Providing Services that Exceed the Customers Expectations
Contribution to the Sustainable
Development Goals (SDGs)
Corporate Governance
Corporate Governance
Risk Management
CSR Management
Stakeholder Engagement
Dialogue and Cooperation with Stakeholders
Response to Stakeholders' Voices
Value Chain of the Osaka Gas Group
CSR Efforts Throughout the City Gas Value Chains
Social Impact of Business Activities in Our Energy Value Chains and Efforts to Reduce Such Impact
CSR Efforts Throughout Supply Chain
Electricity and Gas Industry Reform
Actions on Materiality
Materiality
Customer Health and Safety
Product and Service Labeling
Energy / Emissions
Effluents and Waste
Local Communities
Customer Privacy
Grievance Mechanism
Supplier Assessment
CSR Charter Ⅰ
Creating Value for Customers
Index
CSR Indicator
Safety and Security 1: Procurement Stage
Safety and Security 2: Processing Stage
Safety and Security 3: Distribution Stage
Safety and Security 4: Consumption Stage
Incorporating Customer Opinions
Multi-Energy Business
Proposing New Value
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
Index
CSR Indicator
Environmental Management
Environmental Action Targets
Environmental Impact throughout the Osaka Gas Group Value Chain
Efforts Contributing to Realizing a Low-Carbon Society
Helping Customers' Efforts for Realizing a Low-Carbon Society
Efforts in Resource Recycling
Conserving Biodiversity
Developing Environmental Technologies
Addressing Environmental Risk
Green Purchasing and Green Distribution
Environmental Communication
Environmental Performance Data
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
Index
CSR Indicator
Corporate Volunteering Activities under the "Small Light Campaign"
Social Contribution Activities
Activities for Promoting Communication with Society
Activities at Osaka Gas' Foundations
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
Index
CSR Indicator
Compliance Promotion Efforts
Action on Human Rights
Efforts for Protection of Personal Information
Information Security
Consultations and Reports from Partner Companies
CSR Charter Ⅴ
Management Policy for Human Growth
Index
CSR Indicator
Employment
Acceptance of Diversity
Balancing Work and Family
Human Resource Development and Rewards
Communication Between Employees and Company
Improving Occupational Health and Safety
Reporting
CSR Report Policy
Commendation from the Outside
Third Party Review / Verification
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Course Taken Since the Company's Foundation
Reporting Guidelines
CSR Report 2017 Terminology
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