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Osaka Gas Group Long-Term Management Vision 2030 and Medium-Term Management Plan 2020 [Going Forward Beyond Borders]

  • Becoming an Innovative Energy & Service Company that Continues to Be the First Choice of Customers
  • CSR Efforts to Realize Long-Term Management Vision 2030
  • We will Work Hard to Build a Low-Carbon Society by Conducting
Environment-Friendly Business.
  • Development of Human Resources and Work Environment for
Continuously Providing Services that Exceed the Customers Expectations

CSR Efforts to Realize Long-Term Management Vision 2030

CSR Efforts to Realize Long-Term Management Vision 2030

The Osaka Gas Group has formulated the Long-Term Management Vision 2030 and the Medium-Term Management Plan 2020, in which we adopted "three guiding principles" under its corporate philosophy. One of these principles is setting global ESG (environment, social and governance) standards in its business operations, with the aim of becoming a corporate group that continues to be trusted by investors, business partners, citizens and employees.

We have stepped up our ESG efforts in line with the Osaka Gas Group CSR Charter. To get the campaign moving further, the Group has identified important aspects in its CSR activities, which we call "materiality." Based on the materiality, we have undertaken specific CSR activities. We will continue to see ESG as an important element of our business operations and redouble our efforts to realize the sustainable development of society and the Osaka Gas Group.

ESG Efforts in the Long-Term Management Vision Materiality of our CSR
Management that wins confidence of stakeholders Work style reform and development of
human resources to improve productivity
Osaka Gas CSR Charter /
Identified material aspects
  • Support customers in introducing high-efficiency energy equipment, and provide them with energy services
  • Promote fuel conversion to natural gas, a clean energy source, and introduction of energy-saving technologies
  • Develop and introduce leading-edge thermal power plants and renewable energy
  • Promote environmental management focusing on resources recycling, biodiversity, chemical substances safety, etc.
Attitude Reform
  • Think and act independently and remain reform-minded with readiness to change our mindset if necessary
  • Execute assigned duties wisely and efficiently
  • Shift to flexible thinking
  • Pursue growth by taking up challenges beyond the boundaries
Work Style Reform
  • Develop human resources who can play important roles in the global community
  • Increase business efficiency through the active use of ICT
  • Share business know-how among employees to make them immediately available in business and improve service quality
  • Make workplaces attractive for employees
Work Environment Improvement
  • Promote collaboration among individuals and companies with diverse values
  • Provide employees with equal opportunities irrespective of nationality, age, gender or location of residence
  • Develop a work environment and system whereby employees can work anywhere and any time

  • Amount of energy consumption
  • Emissions into the air
  • Effluents and Waste
  • Pursue activities in accordance with international norms, such as the Global Compact
  • Promote activities relevant to the entire value chain including initiatives to protect human rights
  • Engage in co-creation with local communities (social design activities, community communication activities, community building, etc.)

  • Customer Health and Safety
  • Product and Service Labeling
  • Local Community
  • Customer Privacy
  • Grievance Mechanism
  • Supplier Assessment
  • Promote dialogue with stakeholders
  • Pursue fair business practices
  • Enhance Diversity of employees and executives
  • Disclosure of ESG information in accordance with global standards
  • Take measures to ensure information security

Refer to “Corporate Governance”

  • Basic ideas on corporate governance
  • System and measures to promote corporate governance
  • Roles and functions of outside board directors
  • Efforts under way to strengthen the function of auditors
  • Risk management
  • Situation on internal control
Long-term management goals
Indexes toward fiscal 2031
Expansion of business fields
Amount of electric sources procured*1 :
9 million kW
Number of customer accounts :
10 million or more
Scale of natural gas business*2 :
17 million tons
Environment and CSR
Amount of CO2 emissions reduced*3 :
about 70 million tons
Ensure security and safety in gas pipeline installation, gas processing and power generation business :
Maintain zero serious accidents
Customer satisfaction at contact points*4 :
95 %
Investment
Amount of investment for growth*5 :
1.45 trillion yen

*1 Upon changes in country's institutional designs, procurement from the market / other companies will be considered.
*2 Include LNG sales to energy companies both in Japan and abroad, and natural gas handled at overseas LNG terminals
*3 Cumulative total of CO2 emissions reduced during fiscal 2018-2031, which includes reduction at customers and overseas projects
*4 Degree of customer satisfaction in gas line opening, appliance repairs, marketing and engineering services
*5 Cumulative investment since fiscal 2018

President's Commitment
Management and CSR of
the Osaka Gas Group
Corporate Principles and CSR Charter
Osaka Gas Group Code of Conduct
Global Compact and ISO 26000
Long-Term Management Vision 2030
Medium-Term Management Plan 2020
Policies on CSR
Osaka Gas Group Long-Term
Management Vision 2030 and
Medium-Term Management Plan 2020
[Going Forward Beyond Borders]
Becoming an Innovative Energy &
Service Company that Continues to Be the First Choice of Customers
CSR Efforts to Realize Long-Term Management Vision 2030
We will Work Hard to Build a Low-Carbon
Society by Conducting Environment-Friendly Business
Development of Human Resources and Work Environment
for Continuously Providing Services that Exceed the Customers Expectations
Contribution to the Sustainable
Development Goals (SDGs)
Corporate Governance
Corporate Governance
Risk Management
CSR Management
Stakeholder Engagement
Dialogue and Cooperation with Stakeholders
Response to Stakeholders' Voices
Value Chain of the Osaka Gas Group
CSR Efforts Throughout the City Gas Value Chains
Social Impact of Business Activities in Our Energy Value Chains and Efforts to Reduce Such Impact
CSR Efforts Throughout Supply Chain
Electricity and Gas Industry Reform
Actions on Materiality
Materiality
Customer Health and Safety
Product and Service Labeling
Energy / Emissions
Effluents and Waste
Local Communities
Customer Privacy
Grievance Mechanism
Supplier Assessment
CSR Charter Ⅰ
Creating Value for Customers
Index
CSR Indicator
Safety and Security 1: Procurement Stage
Safety and Security 2: Processing Stage
Safety and Security 3: Distribution Stage
Safety and Security 4: Consumption Stage
Incorporating Customer Opinions
Multi-Energy Business
Proposing New Value
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
Index
CSR Indicator
Environmental Management
Environmental Action Targets
Environmental Impact throughout the Osaka Gas Group Value Chain
Efforts Contributing to Realizing a Low-Carbon Society
Helping Customers' Efforts for Realizing a Low-Carbon Society
Efforts in Resource Recycling
Conserving Biodiversity
Developing Environmental Technologies
Addressing Environmental Risk
Green Purchasing and Green Distribution
Environmental Communication
Environmental Performance Data
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
Index
CSR Indicator
Corporate Volunteering Activities under the "Small Light Campaign"
Social Contribution Activities
Activities for Promoting Communication with Society
Activities at Osaka Gas' Foundations
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
Index
CSR Indicator
Compliance Promotion Efforts
Action on Human Rights
Efforts for Protection of Personal Information
Information Security
Consultations and Reports from Partner Companies
CSR Charter Ⅴ
Management Policy for Human Growth
Index
CSR Indicator
Employment
Acceptance of Diversity
Balancing Work and Family
Human Resource Development and Rewards
Communication Between Employees and Company
Improving Occupational Health and Safety
Reporting
CSR Report Policy
Commendation from the Outside
Third Party Review / Verification
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Course Taken Since the Company's Foundation
Reporting Guidelines
CSR Report 2017 Terminology
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