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CSR Charter ⅣComplying with Laws and Regulations and Respect for Human Rights

Efforts for Protection of Personal Information

Aspects Determined as Materiality

  • Customer Privacy

Principle and Outline

Based on its belief that information is an important asset for companies and should thus be managed properly to prevent leaks or losses, the Daigas Group has put into place a system to suitably use/manage the personal information entrusted to the Group by its customers. We are also striving to enhance our risk management regarding personal information via our “G-RIMS” risk self-inspection system, and to raise employee awareness through e-learning and training.

Protection of Personal Information

Structure for strengthening protection of personal information including affiliates and contractors

The Daigas Group is in possession of the personal information of a large number of individuals, and we have rules and measures in place to protect this information. Executives in charge of a Department or the Vice President who serves as the personal information protection administrator has established a personal information protection system that extends even to subcontractors, and is endeavoring to suitably manage personal information and prevent leaks.

Personal Information Protection Structure

Personal Information Protection Structure

Strengthening risk management through training and e-learning

Every year the Daigas Group uses the “G-RIMS” risk self-assessment system to reinforce risk management regarding personal information management. We also make the protection of personal information a key part of compliance training in efforts to raise employee awareness. And all employees and temporary workers dispatched from manpower agencies with access to an Osaka Gas personal computer, are obliged to take basic or case-study e-learning courses.

In FY2018, the Group revised its manual stipulating how to handle personal information of customers and employees, based on the revised personal information protection law, and stepped up in-house dissemination and understanding of the new manual.

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