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CSR Charter Ⅳ Complying with Laws and Regulations and Respect for Human Rights

Consultations and Reports from Partner Companies

Consultations and Reports from Partner Companies

Compliance Desk dedicated to temporary workers and partner companies

This Compliance Desk is available for:
  • Temporary workers who are working at Osaka Gas Group companies
  • Employees of partner companies that have continuously provided Osaka Gas Group companies with goods and services
Matters for consultation and reporting
  • You may contact this Compliance Desk if there are any legal violations at any Osaka Gas Group company.
  • For requests and opinions not relating to legal violations, please contact the division concerned.
  • If you wish to seek a consultation or make report, fill in the consultation/report form, which should be submitted to the Inquiry Form.
Content of consultations and reports
  • When receiving a consultation or report, the Compliance Desk will send you a message of receipt by e-mail or telephone. (The receipt notification may be delayed if your consultation or report is made around a weekend or national holiday, during the year-end and New Year holidays and Golden Week holidays, or during summer vacation. )
  • According to the content of your consultation or report, an investigation of the facts will be conducted and necessary corrective measures implemented.
  • Anonymous consultations and reports are permitted. However, you are urged to provide your name if possible, due to limitations on investigating the facts and reporting the results otherwise.
Protecting consulters and reporters
  • The names and privacy of those who have consulted with, or reported to us are kept secret. You will not suffer any disadvantage as a result of using this Compliance Desk.
  • *Please be advised that we may be unable to reply to you, if you have not filled in the form properly, or depending upon the content of your report or consultation.
  • *For matters to be addressed not by this Compliance Desk but by other divisions of Osaka Gas Group, the division in charge may contact you.
  • *The personal information you provide will be used only when it is necessary to respond to your consultation or report, or to deal with the issues, and will not be used for other purposes.
Format to be filled for consultations and reports

Compliance Desk dedicated to temporary workers Compliance Desk dedicated to board directors and employees of partner companies

CSR of Osaka Gas Group

President's Commitment
Management and CSR of the Osaka Gas Group
Policies on CSR
Osaka Gas Group Long-Term Management Vision 2030 and Medium-Term Management Plan 2020 [Going Forward Beyond Borders]
Contribution to the Sustainable Development Goals (SDGs)
Corporate Governance
Stakeholder Engagement
Value Chain of the Osaka Gas Group
Actions on Materiality
CSR Charter Ⅰ
Creating Value for Customers
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
CSR Charter Ⅴ
Management Policy for Human Growth
Reporting
President's Commitment
Management and CSR of
the Osaka Gas Group
Corporate Principles and CSR Charter
Osaka Gas Group Code of Conduct
Global Compact and ISO 26000
Long-Term Management Vision 2030
Medium-Term Management Plan 2020
Policies on CSR
Osaka Gas Group Long-Term
Management Vision 2030 and
Medium-Term Management Plan 2020
[Going Forward Beyond Borders]
Becoming an Innovative Energy &
Service Company that Continues to Be the First Choice of Customers
CSR Efforts to Realize Long-Term Management Vision 2030
We will Work Hard to Build a Low-Carbon
Society by Conducting Environment-Friendly Business
Development of Human Resources and Work Environment
for Continuously Providing Services that Exceed the Customers Expectations
Contribution to the Sustainable
Development Goals (SDGs)
Corporate Governance
Corporate Governance
Risk Management
CSR Management
Stakeholder Engagement
Dialogue and Cooperation with Stakeholders
Response to Stakeholders' Voices
Value Chain of the Osaka Gas Group
CSR Efforts Throughout the City Gas Value Chains
Social Impact of Business Activities in Our Energy Value Chains and Efforts to Reduce Such Impact
CSR Efforts Throughout Supply Chain
Electricity and Gas Industry Reform
Actions on Materiality
Materiality
Customer Health and Safety
Product and Service Labeling
Energy / Emissions
Effluents and Waste
Local Communities
Customer Privacy
Grievance Mechanism
Supplier Assessment
CSR Charter Ⅰ
Creating Value for Customers
Index
CSR Indicator
Safety and Security 1: Procurement Stage
Safety and Security 2: Processing Stage
Safety and Security 3: Distribution Stage
Safety and Security 4: Consumption Stage
Incorporating Customer Opinions
Multi-Energy Business
Proposing New Value
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
Index
CSR Indicator
Environmental Management
Environmental Action Targets
Environmental Impact throughout the Osaka Gas Group Value Chain
Efforts Contributing to Realizing a Low-Carbon Society
Helping Customers' Efforts for Realizing a Low-Carbon Society
Efforts in Resource Recycling
Conserving Biodiversity
Developing Environmental Technologies
Addressing Environmental Risk
Green Purchasing and Green Distribution
Environmental Communication
Environmental Performance Data
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
Index
CSR Indicator
Corporate Volunteering Activities under the "Small Light Campaign"
Social Contribution Activities
Activities for Promoting Communication with Society
Activities at Osaka Gas' Foundations
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
Index
CSR Indicator
Compliance Promotion Efforts
Action on Human Rights
Efforts for Protection of Personal Information
Information Security
Consultations and Reports from Partner Companies
CSR Charter Ⅴ
Management Policy for Human Growth
Index
CSR Indicator
Employment
Acceptance of Diversity
Balancing Work and Family
Human Resource Development and Rewards
Communication Between Employees and Company
Improving Occupational Health and Safety
Reporting
CSR Report Policy
Commendation from the Outside
Third Party Review / Verification
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Course Taken Since the Company's Foundation
Reporting Guidelines
CSR Report 2017 Terminology
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