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CSR Charter ⅢBeing a Good Corporate Citizen Contributing to Society

CSR Indicator

CSR Indicator

Management Approach

Fundamental concept

The Osaka Gas Group will work on creating regional value by supporting community building under five themes—people, history and culture, sports, safety and security, and diet—and undertaking volunteer activities.

The Osaka Gas Group conducts business rooted in communities, and its business cannot succeed without good relations with these communities. Actively disclosing information to promote better understanding of our business is a matter of course. Based on the "Small Light Campaign," an initiative led by employees, we are working on creating regional value (joint efforts with local communities) mainly in five fields—people, history and culture, sports, safety and security, and diet. We are undertaking these activities by making active use of the Osaka Gas Group's business resources. By doing so, we can contribute to the development of local communities while boosting the pride of our employees.

Joining hands with local communities to create new social value

Number of Communication / Social Contributions Events

The CSR indicator figure listed as "Number of events held (on-site dietary and energy / environment seminars, etc.)" represents the number of educational events the Osaka Gas Group sponsored to enhance people's understanding of energy, food and fire use. The CSR indicator figure listed as "Number of contacts" means the number of visits by the general public to the Gas Science Museum and the Himeji Gas Energy Hall. The CSR indicator figure listed as "Number of events (for society contribution) held" indicates the number of events the Osaka Gas Group has hosted as part of its efforts to promote social contribution activities, including baseball clinics by the Group's athletic club members and educational seminars targeting young people.

Targets and results

In FY2017, the Osaka Gas Group held 2,341 educational events for energy, environment, food and fire. In the year, 45,341 people visited the Gas Science Museum and 12,975 people visited the Himeji Gas Energy Hall. A total of 478 events aimed at promoting the Group's social contribution were held, including activities under the "Small Light Campaign" and activities by athletic clubs. In addition, the number of social contribution activities by the Research Institute for Culture, Energy and Life (CEL) of Osaka Gas and the Osaka Gas Group Welfare Foundation totaled 588 in the year.

Targets Results
Communication Events Number of events held
(on-site dietary and energy / environment seminars, etc.)
1,500 events or more 2,341 events
Number of contacts (visitors to permanent facilities including Gas Science Museum) 55,000 people or more 58,316 people
Social Contributions Number of events held 600 events or more 1,066 events

Actions taken

Continuation of communication activities and social contribution activities

By taking advantage of the assets it has acquired through its business operations, Osaka Gas is continuing to undertake activities aimed at enhancing its communication with society and developing healthy next-generation human resources, such as energy and environmental education events, food education events, disaster-prevention events and fi¬re education events. In FY2017, communication-enhancement events targeting elementary school children were held at 209 schools. At the Gas Science Museum and the Himeji Gas Energy Hall, fun events were held on a regular basis to teach visitors about natural gas and the global environment under the theme of "preservation of the global environment and effective use of energy." Furthermore, the Group actively undertook social contribution activities, including baseball and soccer teaching sessions held for children by athletic clubs of Osaka Gas and activities aimed at supporting healthy growth of young people.

CSR of Osaka Gas Group

President's Commitment
Management and CSR of the Osaka Gas Group
Policies on CSR
Osaka Gas Group Long-Term Management Vision 2030 and Medium-Term Management Plan 2020 [Going Forward Beyond Borders]
Contribution to the Sustainable Development Goals (SDGs)
Corporate Governance
Stakeholder Engagement
Value Chain of the Osaka Gas Group
Actions on Materiality
CSR Charter Ⅰ
Creating Value for Customers
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
CSR Charter Ⅴ
Management Policy for Human Growth
Reporting
President's Commitment
Management and CSR of
the Osaka Gas Group
Corporate Principles and CSR Charter
Osaka Gas Group Code of Conduct
Global Compact and ISO 26000
Long-Term Management Vision 2030
Medium-Term Management Plan 2020
Policies on CSR
Osaka Gas Group Long-Term
Management Vision 2030 and
Medium-Term Management Plan 2020
[Going Forward Beyond Borders]
Becoming an Innovative Energy &
Service Company that Continues to Be the First Choice of Customers
CSR Efforts to Realize Long-Term Management Vision 2030
We will Work Hard to Build a Low-Carbon
Society by Conducting Environment-Friendly Business
Development of Human Resources and Work Environment
for Continuously Providing Services that Exceed the Customers Expectations
Contribution to the Sustainable
Development Goals (SDGs)
Corporate Governance
Corporate Governance
Risk Management
CSR Management
Stakeholder Engagement
Dialogue and Cooperation with Stakeholders
Response to Stakeholders' Voices
Value Chain of the Osaka Gas Group
CSR Efforts Throughout the City Gas Value Chains
Social Impact of Business Activities in Our Energy Value Chains and Efforts to Reduce Such Impact
CSR Efforts Throughout Supply Chain
Electricity and Gas Industry Reform
Actions on Materiality
Materiality
Customer Health and Safety
Product and Service Labeling
Energy / Emissions
Effluents and Waste
Local Communities
Customer Privacy
Grievance Mechanism
Supplier Assessment
CSR Charter Ⅰ
Creating Value for Customers
Index
CSR Indicator
Safety and Security 1: Procurement Stage
Safety and Security 2: Processing Stage
Safety and Security 3: Distribution Stage
Safety and Security 4: Consumption Stage
Incorporating Customer Opinions
Multi-Energy Business
Proposing New Value
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
Index
CSR Indicator
Environmental Management
Environmental Action Targets
Environmental Impact throughout the Osaka Gas Group Value Chain
Efforts Contributing to Realizing a Low-Carbon Society
Helping Customers' Efforts for Realizing a Low-Carbon Society
Efforts in Resource Recycling
Conserving Biodiversity
Developing Environmental Technologies
Addressing Environmental Risk
Green Purchasing and Green Distribution
Environmental Communication
Environmental Performance Data
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
Index
CSR Indicator
Corporate Volunteering Activities under the "Small Light Campaign"
Social Contribution Activities
Activities for Promoting Communication with Society
Activities at Osaka Gas' Foundations
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
Index
CSR Indicator
Compliance Promotion Efforts
Action on Human Rights
Efforts for Protection of Personal Information
Information Security
Consultations and Reports from Partner Companies
CSR Charter Ⅴ
Management Policy for Human Growth
Index
CSR Indicator
Employment
Acceptance of Diversity
Balancing Work and Family
Human Resource Development and Rewards
Communication Between Employees and Company
Improving Occupational Health and Safety
Reporting
CSR Report Policy
Commendation from the Outside
Third Party Review / Verification
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Course Taken Since the Company's Foundation
Reporting Guidelines
CSR Report 2017 Terminology
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