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Value Chain of the Osaka Gas Group

CSR Efforts Throughout Supply Chain

Materiality

  • Environmental Grievance Mechanisms,Labor Practices Grievance Mechanisms,Human Rights Grievance Mechanisms,Grievance Mechanisms for Impacts on Society

Promotion of CSR Activities Together with Business Partners

Osaka Gas's task of delivering city gas to customers can't be achieved without the cooperation of various business partners—not only Osaka Gas Group companies but also business partners. We believe it is necessary for Osaka Gas to control the social and environmental effects that are generated in its business process in the most responsible manner and in close cooperation with our business partners.

Osaka Gas has adopted “CSR Procurement Guidelines” as a way to fulfill its CSR in procurement activities and disclosed that on its website. New materials suppliers have been briefed about the Guidelines, before starting business transactions with Osaka Gas. Major suppliers are to be asked to reconfirm the content of the Guidelines during an annual CSR survey on them as part of our follow-up efforts.

Our CSR survey covers LNG suppliers, gas appliance makers and companies engaging in the gas business on a consignment basis, such as gas service chains and gas pipeline construction companies.

In addition, we have revised our “Green Partner Initiative,” a system in which our business partners recognized as being active in environmental management are registered as "Green Partners." The registration initially applied to only gas pipeline materials suppliers. Under the revised initiative, however, other parties are also eligible to register. We will continue to work with our suppliers to fulfill our CSR and aim to promote mutual prosperity in the entire value chain, from LNG drilling to marketing, sales and consumption.

Activities at overseas business bases

Based on the “Osaka Gas Group Code of Conduct,” Osaka Gas overseas companies have summarized work rules in an “Employee Handbook,” which each employee receives and companies also ensure that employees gain familiarity with the content. Through such efforts, employee awareness grows with respect to human rights, work standards, the environment and anti-corruption measures.

CSR-Based Purchase Guidelines

Purchasing Guidelines following the UN Global Compact

The Osaka Gas Group's basic policy regarding purchasing activities was established in June of 1992 under the “Policy for Purchasing” and the “CSR-based Purchasing Guidelines” which summarize requests to business partners with respect to corporate social responsibility (CSR).

The first item in these guidelines, “Strict Compliance,” means that in purchasing, employees should act as responsible members of society by following the letter and spirit of all relevant laws, as well as following accepted social norms and corporate ethics. “Relevant laws” means not only the relevant laws of countries where we do business, but also laws and regulations related to fulfilling corporate social responsibility regarding labor and human rights, including the 10 principles of the UN Global Compact.

Policy for Purchasing (formulated June 1992, revised June 2009)
  1. Strict Compliance
  2. Open-Door Policy
  3. Fairness and Impartiality
  4. Environmental Consciousness
  5. Mutual Trust
CSR-based Purchasing Guidelines (formulated June 1992, revised June 2009)
  1. Strict Compliance
  2. Assurance of Quality
  3. Fair Price
  4. Observance of Delivery Date
  5. Environmental Considerations
  6. Assurance of Safety
  7. Maintenance and After-Sales Services
CSR Procurement Guidelines Regarding Gas Appliances (established in January 2015)
  1. Strict compliance
  2. Human rights
  3. Labor
  4. Work safety / Hygiene
  5. Safety / Quality
  6. Pricing / Delivery
  7. Environmental protection
  8. Ethics / Anti-corruption measures
  9. Implementation systems

CSR of Osaka Gas Group

President's Commitment
Management and CSR of the Osaka Gas Group
Policies on CSR
Osaka Gas Group Long-Term Management Vision 2030 and Medium-Term Management Plan 2020 [Going Forward Beyond Borders]
Contribution to the Sustainable Development Goals (SDGs)
Corporate Governance
Stakeholder Engagement
Value Chain of the Osaka Gas Group
Actions on Materiality
CSR Charter Ⅰ
Creating Value for Customers
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
CSR Charter Ⅴ
Management Policy for Human Growth
Reporting
President's Commitment
Management and CSR of
the Osaka Gas Group
Corporate Principles and CSR Charter
Osaka Gas Group Code of Conduct
Global Compact and ISO 26000
Long-Term Management Vision 2030
Medium-Term Management Plan 2020
Policies on CSR
Osaka Gas Group Long-Term
Management Vision 2030 and
Medium-Term Management Plan 2020
[Going Forward Beyond Borders]
Becoming an Innovative Energy &
Service Company that Continues to Be the First Choice of Customers
CSR Efforts to Realize Long-Term Management Vision 2030
We will Work Hard to Build a Low-Carbon
Society by Conducting Environment-Friendly Business
Development of Human Resources and Work Environment
for Continuously Providing Services that Exceed the Customers Expectations
Contribution to the Sustainable
Development Goals (SDGs)
Corporate Governance
Corporate Governance
Risk Management
CSR Management
Stakeholder Engagement
Dialogue and Cooperation with Stakeholders
Response to Stakeholders' Voices
Value Chain of the Osaka Gas Group
CSR Efforts Throughout the City Gas Value Chains
Social Impact of Business Activities in Our Energy Value Chains and Efforts to Reduce Such Impact
CSR Efforts Throughout Supply Chain
Electricity and Gas Industry Reform
Actions on Materiality
Materiality
Customer Health and Safety
Product and Service Labeling
Energy / Emissions
Effluents and Waste
Local Communities
Customer Privacy
Grievance Mechanism
Supplier Assessment
CSR Charter Ⅰ
Creating Value for Customers
Index
CSR Indicator
Safety and Security 1: Procurement Stage
Safety and Security 2: Processing Stage
Safety and Security 3: Distribution Stage
Safety and Security 4: Consumption Stage
Incorporating Customer Opinions
Multi-Energy Business
Proposing New Value
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
Index
CSR Indicator
Environmental Management
Environmental Action Targets
Environmental Impact throughout the Osaka Gas Group Value Chain
Efforts Contributing to Realizing a Low-Carbon Society
Helping Customers' Efforts for Realizing a Low-Carbon Society
Efforts in Resource Recycling
Conserving Biodiversity
Developing Environmental Technologies
Addressing Environmental Risk
Green Purchasing and Green Distribution
Environmental Communication
Environmental Performance Data
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
Index
CSR Indicator
Corporate Volunteering Activities under the "Small Light Campaign"
Social Contribution Activities
Activities for Promoting Communication with Society
Activities at Osaka Gas' Foundations
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
Index
CSR Indicator
Compliance Promotion Efforts
Action on Human Rights
Efforts for Protection of Personal Information
Information Security
Consultations and Reports from Partner Companies
CSR Charter Ⅴ
Management Policy for Human Growth
Index
CSR Indicator
Employment
Acceptance of Diversity
Balancing Work and Family
Human Resource Development and Rewards
Communication Between Employees and Company
Improving Occupational Health and Safety
Reporting
CSR Report Policy
Commendation from the Outside
Third Party Review / Verification
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Course Taken Since the Company's Foundation
Reporting Guidelines
CSR Report 2017 Terminology
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