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Value Chain of the Daigas Group

Social Impact of Business Activities in Our Energy Value Chains and Efforts to Reduce Such Impact

Social Impact of Business Activities in Our Energy Value Chains and Efforts to Reduce Such Impact

The Daigas Group procures natural gas, which is an environmentally-friendly and stable energy source, from overseas suppliers, and provides gas to about 7.34 million households and electricity to about 300,000 households, both mainly in the Kansai Region. The Group ensures the safety of customers and gives them peace of mind by procuring natural gas in a stable manner and building a solid security and accident-prevention system.

Journey of City Gas — From Gas Fields to End-Users

(As of March 31, 2017)

LNG value chain
Electricity value chain
Evolution and expansion
of value chains

In recent years, expectations are turning more toward natural gas. Under these circumstances, Osaka Gas has been working to diversify the sources from which natural gas is procured. The Company has also been participating in gas field development. By doing so, we are striving to establish a system to procure LNG at reasonable prices and in a stable manner.

Participation in upstream businesses
LNG project

The Group plans to expand its business fields by participating in upstream businesses in addition to procuring natural gas from suppliers. By doing so, the Group aims to procure LNG at reasonable prices almost equal to cost.

Major issues to be tackled
Global environment
  • Emissions of greenhouse gases (GHG) associated with energy consumption involved in drilling of gas resources
  • Environmental nuisance and troubles caused during drilling of gas resources
  • Impact on biodiversity in neighborhoods
Business partners
  • Safety, sanitary conditions and human rights of workers employedby gas suppliers

The Daigas Group efficiently operates LNG tankers it owns and those owned by other companies with the aim of ensuring safer and steady LNG transportation.

Flexible use of LNG tankers
Fleet of eight LNG tankers

The Daigas Group aims to expand LNG transportation capacity by efficiently using a fleet of eight LNG tankers operated by the Group.

Major issues to be tackled
Global environment
  • Emissions of GHG associated with energy consumption involved in operations of LNG tankers
  • Environmental problems caused during operations of LNG tankers
  • Impact of ballast water used by LNGtankers on biodiversity
Business partners
  • Safety, sanitary conditions and human rights of crewmen working at LNG tankers

LNG terminals are a vital component of the LNG business, comparable to the human heart. Osaka Gas has established a robust LNG processing system, aimed at delivering city gas produced at the terminals to households and factories.

The Daigas Group engages in the electricity generation business using various power sources it owns, including fossil-based power generation, gas cogeneration systems and renewable energy sources. The Group makes efforts to ensure stable and safe electricity generation.

Launch of electricity generation business
Senboku Natural Gas Power Plant

The Daigas Group applies its gas-processing facility operation know-how to the newly launched electricity power generation business. By employing existing infrastructure systems, the Group secures competitive electric sources.

Major issues to be tackled
Global environment
  • Emissions of GHG associated with energy consumption and power generation at LNG terminals and electric power stations
Local communities
  • Safety in the neighborhoods of LNG terminals
  • Production- and power generation-related problems caused by natural disasters
  • Safety, sanitary conditions and human rights of employees working at the sites

To ensure stable city gas supply, Osaka Gas has been renovating processing facilities and building gas pipeline networks in accordance with meticulous plans. We have established a solid system in order that we can exercise safety and security measures 24 hours a day, 365 days a year in response to any emergency.

Electricity generated from power sources owned by the Daigas Group is supplied to customers using the grid operated by Kansai Electric Power Co., Inc. The use of Kansai Electric Power's grid makes the power supply of the Daigas Group less vulnerable to emergency problems that may occur at power stations operated by the Group—a mechanism that would not result in the interruption of electricity supply.

Operation of gas pipeline
network business
Secures gas supply network

As an operator of gas supply network business, we strive to ensure safe and stable gas supply in cooperation with marketers while maintaining neutrality and transparency.

Major issues to be tackled
Global environment
  • Supply problems caused by natural disasters
  • Safety, sanitary conditions and human rights of employees laying gas pipes

In our supply area, 60% of household-use energy is consumed for heating purpose. Osaka Gas is committed to further energy saving of its gas appliances. Osaka Gas provides CO2-reducing and energysaving systems, including highly efficient gas air-conditioning systems and cogeneration systems , to its business and industrial customers as a means of lessening the impact of their business activities on the environment.

The Daigas Group currently provides electricity to customers in the six prefectures of the Kansai Region, and Fukui, Mie and Gifu prefectures in central Japan.

Promotion of downstream business
Downstream businesses in Southeast Asia

We launched sales of natural gas and other energy businesses in Singapore and Thailand, using our engineering expertise develope

Major issues to be tackled
  • GHG emissions accompanying gas
    consumptionat customers
  • Accidents at customer's sites due to usage of gas equipment without safety mechanisms
  • Provision of appropriate information regarding products, services and rates
  • Protection of personal information of customers
Local communities
  • Contribution to local communities
    via educational support and so on
President's Commitment
Management and CSR of
the Daigas Group
Corporate Principles and CSR Charter
Daigas Group Code of Conduct
Global Compact and ISO 26000
Long-Term Management Vision 2030
Medium-Term Management Plan 2020
Policies on CSR
Daigas Group Long-Term
Management Vision 2030 and
Medium-Term Management Plan 2020
[Going Forward Beyond Borders]
Becoming an Innovative Energy &
Service Company that Continues to Be the First Choice of Customers
CSR Efforts to Realize Long-Term Management Vision 2030
We will Work Hard to Build a Low-Carbon
Society by Conducting Environment-Friendly Business
Development of Human Resources and Work Environment
for Continuously Providing Services that Exceed the Customers Expectations
Contribution to the Sustainable
Development Goals (SDGs)
Corporate Governance
Corporate Governance
Risk Management
CSR Management
Stakeholder Engagement
Dialogue and Cooperation with Stakeholders
Response to Stakeholders' Voices
Value Chain of the Daigas Group
CSR Efforts Throughout the City Gas Value Chains
Social Impact of Business Activities in Our Energy Value Chains and Efforts to Reduce Such Impact
CSR Efforts Throughout Supply Chain
Electricity and Gas Industry Reform
Actions on Materiality
Customer Health and Safety
Product and Service Labeling
Energy / Emissions
Effluents and Waste
Local Communities
Customer Privacy
Grievance Mechanism
Supplier Assessment
CSR Charter Ⅰ
Creating Value for Customers
CSR Indicator
Safety and Security 1: Procurement Stage
Safety and Security 2: Processing Stage
Safety and Security 3: Distribution Stage
Safety and Security 4: Consumption Stage
Incorporating Customer Opinions
Multi-Energy Business
Proposing New Value
CSR Charter Ⅱ
Harmonizing with the Environment and Contributing to Realizing a Sustainable Society
CSR Indicator
Environmental Management
Environmental Action Targets
Environmental Impact throughout the Daigas Group Value Chain
Efforts Contributing to Realizing a Low-Carbon Society
Helping Customers' Efforts for Realizing a Low-Carbon Society
Efforts in Resource Recycling
Conserving Biodiversity
Developing Environmental Technologies
Addressing Environmental Risk
Green Purchasing and Green Distribution
Environmental Communication
Environmental Performance Data
CSR Charter Ⅲ
Being a Good Corporate Citizen Contributing to Society
CSR Indicator
Corporate Volunteering Activities under the "Small Light Campaign"
Social Contribution Activities
Activities for Promoting Communication with Society
Activities at Osaka Gas' Foundations
CSR Charter Ⅳ
Complying with Laws and Regulations and Respect for Human Rights
CSR Indicator
Compliance Promotion Efforts
Action on Human Rights
Efforts for Protection of Personal Information
Information Security
Consultations and Reports from Partner Companies
CSR Charter Ⅴ
Management Policy for Human Growth
CSR Indicator
Acceptance of Diversity
Balancing Work and Family
Human Resource Development and Rewards
Communication Between Employees and Company
Improving Occupational Health and Safety
CSR Report Policy
Commendation from the Outside
Third Party Review / Verification
Course Taken Since the Company's Foundation
Reporting Guidelines
CSR Report 2017 Terminology
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